13 January 2012

Amica AWM | AWP | AWO Washing Machine Series Error Codes

These error codes will relate to Midea produced washing machine models from Amica but may well also relate to other brands that have also had washing machines made by Midea, such as Zanussi.

For Amica washing machines all the model numbers should start with AWM, AWP or AWO generally followed by three or four numeric characters.

The error code is displayed as a digital code, exactly as you will see below with little variation on most models.

Before you start any investigation of the fault or even remove the lid of the washing machine please read and fully understand this article in full and pay particular attention to the safety and information notices at the bottom of this page as they contain extremely important information!

Please remember to support our site by buying Amica washing machine spares from our store and, if you decide that you really need an engineer please support the local repairers that help make this site possible, you can search for a repairer using the engineer search function.

Amica Washing Machine Fault Codes

These fault codes are written for washing machine repairers and not for the general public by Amica and they assume a certain level of competence on the part of the user in diagnostic routines. We have added some notes to try to assist you in determining the nature of the fault you have but, you will still need to investigate each failure on its own merits. For more help and advice on fault finding on a washing machine please refer to our washing machine fault finding guide from this link before you begin.

Please check that any Amica washing machine spares recommended are suitable for use on your particular model and serial number. If you are unsure about the suitability of any spare part please ask to ensure that you get the correct spares for your washing machine or washer dryer. Please, don't guess or assume as spares can be altered on a production run with the same model number having several different alternative components used.

E10

Washing machine has not filled with water in allocated time

The level sensor has not detected a change in water level three minutes after fill valve energised.

Check water supply is on
Check inlet valve is not block
Check inlet hose is not kinked
Check drain hose installation is high enough etc.
Check water valve
Check wiring

E11	Washing machine has detected an overfill of water Check drain pump for blockage or obstruction Check drain hose for blockage or obstruction Check drain pump Check fill valve is not jammed open or leaking Check electronic control module

E12	Overflow - overfilling with water Water level has exceeded the overfill level on the pressure switch or sensor Check water valve Check level switch or sensor Check electronic controller

E20	Washing machine drain pump not detected Check wiring to drain pump Check drain pump for continuity

E21

Water not drained from washing machine in allotted time

The level sensor has not detected that the washing machine has been drained inside three minutes

Check the washing machine filter for any blockage or obstructions
Check the drain pump for any blockage or obstruction
Check the outlet drain hose for any blockage or obstruction
Check wiring to water pump
Check water pump for failure
Check level switch
Check electronic controller

E30	Washing machine door not detected as being locked by controller The electronic controller has failed to detect that the door has been properly locked Check the door is closed Check the door latch Check the door lock Check the door lock wiring Check the electronic controller

E32	Washing machine door has been detected open during the program Check the washing machine door Check the door lock wiring Check the door lock Check the electronic controller

E33	Error detected with washing machine pressure sensor Check wiring to level sensor Check level sensor

E34	Temperature sensor error Check wiring to temperature sensor Check temperature sensor

E35	Temperature sensor error Check wiring to temperature sensor Check temperature sensor

E36	Heater NTC error detected Check wiring to NTC sensor Check NTC temperature sensor

E40	EEPROM error Check electronic controller

E41	EEPROM connection incorrect Check electronic controller

E50	High voltage protection activated The power supply voltage exceeds 280V Check power supply

E60	Washing machine motor does not work Check motor wiring Check motor Check electronic controller

E61	No tacho signal from motor detected by controller Check wiring to motor Check wiring to electronic controller Check electronic controller

E62	Motor signal is abnormal Check motor wiring Check electronic control wiring Replace controller

E70	The washing machine control button is jammed Check the buttons

More Amica Washing Machine Help, Advice & Guidance

Should you need more help and guidance please use the links from this article as most of them will help you to understand your Amica washing machine a lot better and probably very much help you in diagnosing the fault you have. Of course there are many other articles on the site that will also help you do this.

In addition you can post in our help and advice forums after registering but please do pay heed to the information below before doing so and read the guides, they are there to help you.

You must understand certain things before you begin or attempt any repairs on your own and we want to make these points very, very clear to anyone that decides to investigate one of these or any other washing machines:

We are not responsible for your safety, you are and by using this guide you accept that and accept that any damage that you may cause and work undertaken is entirely at your own risk.
We will advise the common causes of the fault codes but we cannot guarantee that any parts or work recommended will resolve the issue. It is entirely your responsibility to diagnose your particular problem and resolve it.
We are not responsible for you buying spares that do not resolve the problem, this is down to your own diagnosis not ours.
No warranty is inferred, implied or given.

You also have to understand that fault or error codes are not a "magic bullet", they will not tell you what the problem is, they will only offer you an indication of where the problem lies and they are no substitute for good old fashioned diagnostic skills. You can find out more about what fault codes actually tell you in this article. So please be well aware that, even with this new found knowledge you will still have to actually be capable of investigating and diagnosing the problem and this means adhering to basic appliance safety for working on them. As, if you don't and tell the engineers in the forums that you hooked up components to a live feed, worked on a live appliance and so on they will be a whole heap less willing to help you in our washing machine forum because they will assume that you are trying to commit suicide and are not safe working on your machine.

Please do note that manufacturers can and do change fault codes without notice and we cannot guarantee that these error codes will apply to your particular model as all codes apply to a wide range of appliances and not normally any one specific model. To determine if these fault codes do apply to your particular Amica washing machine model please post a request to confirm this in the forums.

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How To Repair Problems - Please use the forums

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