These Hotpoint washing machines and washer dryers are the older Microprofile range that are becoming very rare but there are still some around. The errors are displayed exaclty as shown below.
These error codes will not relate to all newer Hotpoint washing machines and washer dryers after Indesit bought Hotpoint in 2005, after that it is mostly Indesit based electronics and production.
Please remember to support our site by buying Hotpoint spares from our store here and, if you decide that you really need an engineer please support the local repairers that help make this site possible, you can find a repairer using our engineer search facility.
These fault codes are written for washing machine repairers and not for the general public by Hotpoint and they assume a certain level of competence on the part of the user in diagnostic routines. We have added some notes to try to assist you in determining the nature of the fault you have but, you will still need to investigate each failure on its own merits. For more help and advice on fault finding on a washing machine please refer to our basic fault finding guide from this link before you begin.
Please check that any Hotpoint washing machine spares recommended are suitable for use on your particular model and serial number. If you are unsure about the suitability of any spare part please ask to ensure that you get the correct spares for your washing machine or washer dryer. Please, don't guess or assume as spares can be altered on a production run with the same model number having several different alternative components used.
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E10 |
No cold fill detected - washing machine does not fill
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E11 |
Not hot fill detected - washing machine does not fill
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E12 |
No mixed fill detected - washing machine does not fill
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E13 |
No water supply
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E14 |
Water heating error detected
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E15 |
Not drained - washing machine fails to drain water
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E16 |
Overfill detected by pressure switch - water level too high
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E17 |
Door safety lock error
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E20 |
NTC fault - temperature sensor detected as either open circuit or shorted
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E21 |
NTC fault - temperature sensor detected as either open circuit or shorted
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E30 |
Motor fault detected
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E31 |
Motor fault detected
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E40 |
Water level detected as too low to operate
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E41 |
Water level detect sequence incorrect
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E50 |
Customer language and wash programme have not been saved
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E51 |
Customer language and wash programme have not been saved
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Should you need more help and guidance please use the links from this article as most of them will help you to understand your Hotpoint or Indesit washing machine or washer dryer a lot better and probably very much help you in diagnosing the fault you have. Of course there are many other articles on the site that will also help you do this.
In addition you can post in our help and advice forums after registering but please do pay heed to the information below before doing so and read the guides, they are there to help you.
You must understand certain things before you begin or attempt any repairs on your own and we want to make these points very, very clear to anyone that decides to investigate one of these or any other washing machines:
Please do note that manufacturers can and do change fault codes without notice and we cannot guarantee that these error codes will apply to your particular model as all codes apply to a wide range of appliances and not normally any one specific model. To determine if these fault codes do apply to your particular Hotpoint washing machine or washer dryer model please post a request to confirm this in the forums.
Buying spare parts for any washing machine or getting a service engineer can range from the simplest task in the world to one of the most daunting as you try to pick your way through model numbers, serial numbers, ranges and all sorts of information. We try to make this as simple as possible for you and take out any hassle but, sometimes, we know that we all need a little help from the experts.
| To get technical help for a washing machine then please click here for our washing machine forum | |
| Contact us for spare parts using our online contact form, simply click this link for our contact page |
With notes on where to get the best help at the end of each line:
Spares Help - From the store "Contact Us" option or spares@ukwhitegoods.co.uk
Technical Help - Please use the forums
How To Repair Problems - Please use the forums