Help & Advice Self Repair Washing Machine Fault Codes Hotpoint WMA Washing Machine Error Codes

Hotpoint WMA Washing Machine Error Codes

Reading And Recovering These Hotpoint Washing Machine Fault Codes

Ensure that the main selector switch is in the Off or O position.

Press and hold the Super Rinse and Rinse Hold buttons whilst selecting H on the selector knob, and continue to hold for five seconds.

The 'Super Rinse', 'Rinse Hold' and 'Wash' LED's will now be flashing.

Press the Start/Cancel button for two seconds.

The 'Rinse Hold' LED will be lit and the 'Super Rinse' LED will be flashing. The 'Final Spin' LED could be on or off at this stage.

Press the Rinse Hold button briefly.

The 'Rinse Hold' LED will be flashing & the 'Super Rinse' LED will be on steady to indicate the last error routine has been initiated.

Rotate the main programme selector knob slowly anti-clockwise to programme

A Slowly rotate the selector switch clockwise through four positions A to D inclusive, pausing briefly at each programme position.

Starting with A make a note of the 'Final Spin' LED status. it will be on or off. When the selector knob reaches D you will have a series of On’s and Off’s. This 4 bit binary code should be recorded and checked against the error codes in the table below.

Before you start any investigation of the fault or even remove the lid of the washing machine please read and fully understand this article in full and pay particular attention to the safety and information notices at the bottom of this page as they contain extremely important information!

Please remember to support our site by buying Hotpoint washing machine spares from our spare part store and, if you decide that you really need an engineer please support the local repairers that help make this site possible, you can find an approved Hotpoint washing machine repairer from engineer search.

Hotpoint Washing Machine Fault Codes

These fault codes are written for washing machine repairers and not for the general public by Hotpoint and they assume a certain level of competence on the part of the user in diagnostic routines. We have added some notes to try to assist you in determining the nature of the fault you have but, you will still need to investigate each failure on its own merits. For more help and advice on fault finding on a washing machine please refer to our washing machine fault finding guide from this link before you begin and also read How To Repair A Washing Machine 

Please check that any Hotpoint washing machine spares recommended are suitable for use on your particular model and date code. If you are unsure about the suitability of any spare part please ask to ensure that you get the correct spares for your washing machine. Please, don't guess or assume as spares can be altered on a production run with the same model number having several different alternative components used.

Fault Code Lights Legend

This is our very simple legend to show the state of the lights, lamps or LED's as they are unlit, flashing or lit continuously.

LED or light not lit when displaying a fault code Light or LED not lit LED or light flashing when a fault code is being displayed Light or LED flashing LED or light lit when displaying a fault code Light or LED lit solid, no flash

Hotpoint Washing Machine Fault Codes

The LEDs in these error codes represent the vertical row of LED's as you look at them, being either lit or not lit, they should not be flashing on most models.

LED or light lit when displaying a fault code

LED or light not lit

LED or light not lit when displaying a fault code

LED or light not lit

No spin due to out of balance error
  • Check load and restart spin program
  • Note that small loads or overloading can cause out of balance spin errors randomly
  • Check belt

LED or light not lit

LED or light lit when displaying a fault code

LED or light not lit when displaying a fault code

LED or light not lit when displaying a fault code

Start button pressed with door open or door lock open circuit
  • Close door correctly and restart
  • Check wiring to door lock
  • Check door lock

LED or light lit when displaying a fault code

LED or light lit when displaying a fault code

LED or light not lit

LED or light not lit

Washing machine fails to fill in alloted time
  • Check mains water pressure
  • Check inlet hoses for kinks
  • Check inlet filter
  • Check water inlet valve
  • Pressure switch fault
  • Wiring fault

LED or light lit when displaying a fault code

LED or light not lit when displaying a fault code

LED or light lit when displaying a fault code

LED or light not lit when displaying a fault code

Washing machine fails to drain in allotted time
  • Check that filter is not blocked or obstructed
  • Check drain hose is clear of any blockage or obstruction
  • Check wiring to drain pump
  • Check drain pump is not defective
  • Check level sensor or switch
  • Check wiring to level sensor

LED or light not lit

LED or light lit when displaying a fault code

LED or light lit when displaying a fault code

LED or light not lit

Wash thermistor fails to provide feedback
  • Check wiring to temperature sensor
  • Check thermistor

LED or light lit when displaying a fault code

LED or light lit when displaying a fault code

LED or light lit when displaying a fault code

LED or light not lit when displaying a fault code

Tacho error on washing machine main drive motor
  • Check motor connector block
  • Check wiring
  • Check tacho connections
  • Check motor

LED or light lit when displaying a fault code

LED or light not lit

LED or light lit when displaying a fault code

LED or light lit when displaying a fault code

No feedback from tacho or motor reading open circuit
  • Check motor connector block
  • Check wiring
  • Check motor carbon brushes
  • Check tacho connections
  • Check motor

LED or light lit when displaying a fault code

LED or light not lit

LED or light not lit

LED or light lit when displaying a fault code

Motor triac short circuit detected
  • Check motor connector block
  • Check wiring
  • Check motor carbon brushes
  • Check tacho connections
  • Check motor
  • Check main control unit

More Hotpoint Washing Machine Help, Advice And Guidance

Should you need more help and guidance please use the links from this article as most of them will help you to understand your Hotpoint washing machine a lot better and probably very much help you in diagnosing the fault you have. Of course there are many other articles on the site that will also help you do this.

In addition you can post in our washing machine forum after registering but please do pay heed to the information below before doing so and read the guides, they are there to help you.

You must understand certain things before you begin or attempt any repairs on your own and we want to make these points very, very clear to anyone that decides to investigate one of these or any other washing machines:

  • We are not responsible for your safety, you are and by using this guide you accept that and accept that any damage that you may cause and work undertaken is entirely at your own risk.
  • We will advise the common causes of the fault codes but we cannot guarantee that any parts or work recommended will resolve the issue. It is entirely your responsibility to diagnose your particular problem and resolve it.
  • We are not responsible for you buying spares that do not resolve the problem, this is down to your own diagnosis not ours.
  • No warranty is inferred, implied or given.
You also have to understand that fault or error codes are not a "magic bullet", they will not tell you what the problem is, they will only offer you an indication of where the problem lies and they are no substitute for good old fashioned diagnostic skills. You can find out more about what fault codes actually tell you in this article. So please be well aware that, even with this new found knowledge you will still have to actually be capable of investigating and diagnosing the problem and this means adhering to basic appliance safety for working on them. As, if you don't and tell the engineers in the forums that you hooked up components to a live feed, worked on a live appliance and so on they will be a whole heap less willing to help you in our forum because they will assume that you are trying to commit suicide and are not safe working on your machine.

Please do note that manufacturers can and do change fault codes without notice and we cannot guarantee that these error codes will apply to your particular model as all codes apply to a wide range of appliances and not normally any one specific model. To determine if these fault codes do apply to your particular Hotpoint washing machine model please post a request to confirm this in the forums.

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