Reading And Recovering These Hotpoint Washing Machine Fault Codes
Ensure that the main selector switch is in the Off or O position.
Press and hold the Super Rinse and Rinse Hold buttons whilst selecting H on the selector knob, and continue to hold for five seconds.
The 'Super Rinse', 'Rinse Hold' and 'Wash' LED's will now be flashing.
Press the Start/Cancel button for two seconds.
The 'Rinse Hold' LED will be lit and the 'Super Rinse' LED will be flashing. The 'Final Spin' LED could be on or off at this stage.
Press the Rinse Hold button briefly.
The 'Rinse Hold' LED will be flashing & the 'Super Rinse' LED will be on steady to indicate the last error routine has been initiated.
Rotate the main programme selector knob slowly anti-clockwise to programme
A Slowly rotate the selector switch clockwise through four positions A to D inclusive, pausing briefly at each programme position.
Starting with A make a note of the 'Final Spin' LED status. it will be on or off. When the selector knob reaches D you will have a series of On’s and Off’s. This 4 bit binary code should be recorded and checked against the error codes in the table below.
Please remember to support our site by buying spares from our spare part store here and, if you decide that you really need an engineer please support the local repairers that help make this site possible, you can search for a repairer from the link below.
To find a washing machine engineer to repair a Hotpoint washing machine just click here |
These fault codes are written for washing machine repairers and not for the general public by Hotpoint and they assume a certain level of competence on the part of the user in diagnostic routines. We have added some notes to try to assist you in determining the nature of the fault you have but, you will still need to investigate each failure on its own merits. For more help and advice on fault finding on a washing machine please refer to our basic fault finding guide from this link before you begin and also read How To Repair A Washing Machine
Please check that any Hotpoint washing machine spares recommended are suitable for use on your particular model and date code. If you are unsure about the suitability of any spare part please ask to ensure that you get the correct spares for your washing machine. Please, don't guess or assume as spares can be altered on a production run with the same model number having several different alternative components used.
This is our very simple legend to show the state of the lights, lamps or LED's as they are unlit, flashing or lit continuously.
| Light or LED not lit | Light or LED flashing | Light or LED lit solid, no flash |
The LEDs in these error codes represent the vertical row of LED's as you look at them, being either lit or not lit, they should not be flashing on most models.
|
|
|
|
|
No spin due to out of balance error
|
|
|
|
|
|
Start button pressed with door open or door lock open circuit
|
|
|
|
|
|
Washing machine fails to fill in alloted time
|
|
|
|
|
|
Washing machine fails to drain in allotted time
|
|
|
|
|
|
Wash thermistor fails to provide feedback
|
|
|
|
|
|
Tacho error on washing machine main drive motor
|
|
|
|
|
|
No feedback from tacho or motor reading open circuit
|
|
|
|
|
|
Motor triac short circuit detected
|
Should you need more help and guidance please use the links from this article as most of them will help you to understand your Hotpoint washing machine a lot better and probably very much help you in diagnosing the fault you have. Of course there are many other articles on the site that will also help you do this.
In addition you can post in our help and advice forums after registering but please do pay heed to the information below before doing so and read the guides, they are there to help you.
You must understand certain things before you begin or attempt any repairs on your own and we want to make these points very, very clear to anyone that decides to investigate one of these or any other washing machines:
Please do note that manufacturers can and do change fault codes without notice and we cannot guarantee that these error codes will apply to your particular model as all codes apply to a wide range of appliances and not normally any one specific model. To determine if these fault codes do apply to your particular Hotpoint washing machine model please post a request to confirm this in the forums.
Buying spare parts for any washing machine or getting a service engineer can range from the simplest task in the world to one of the most daunting as you try to pick your way through model numbers, serial numbers, ranges and all sorts of information. We try to make this as simple as possible for you and take out any hassle but, sometimes, we know that we all need a little help from the experts.
| To get technical help for a washing machine then please click here for our washing machine forum | |
| Contact us for spare parts using our online contact form, simply click this link for our contact page |
With notes on where to get the best help at the end of each line:
Spares Help - From the store "Contact Us" option or spares@ukwhitegoods.co.uk
Technical Help - Please use the forums
How To Repair Problems - Please use the forums