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Zanussi ZWG Range Washing Machine Error Codes

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Zanussi washing machine fault codes and spare partsZanussi washing machine fault or error codes for the ZWG Range of washing macines from Zanussi that are produced in China. There is some debate over who is actually making these machines, it is either Midea or Little Swan although we think it is actually Midea however, regardless, these Zanussi washing machines are Chinese made. These codes do have a very similar feel to them as Midea made Amica washing machines, if you look you will see a lot of similarity.

Being Chinese they are of course translated and we get things like "Triac get broken" and so on, which have to be translated from Chinese, to English then into a version that everyone can actually understand and read so there has been some liberty taken with some of these error codes. It is important to remind people that are trying to DIY repair their washing machine to read the How To Repair A Washing Machine article and actually diagnose the problem, don't rely on the electronics completely or the fault codes being 100% accurate.

Before you start any investigation of the fault or even remove the lid of the washing machine or washer dryer please read and fully understand this article in full and pay particular attention to the safety and information notices at the bottom of this page as they contain extremely important information!

Please try to support our site by buying Zanussi spares from our store here and, if you decide that you really need an engineer please support the local repairers that help make this site possible, you can find local repair companies on our engineer search facility.

  Zanussi Washing Machine Fault Codes

These fault codes are written for washing machine repairers and not for the general public by Zanussi and they assume a certain level of competence on the part of the user in diagnostic routines. We have added some notes to try to assist you in determining the nature of the fault you have but, you will still need to investigate each failure on its own merits. For more help and advice on fault finding on a washing machine please refer to our basic fault finding guide from this link before you begin.

Please check that any Zanussi washing machine spares recommended are suitable for use on your particular model and PNC number. If you are unsure about the suitability of any spare part please ask to ensure that you get the correct spares for your washing machine or washer dryer. Please, don't guess or assume as spares can be altered on a production run with the same model number having several different alternative components used.

E10

Washing machine has not filled with water in allocated time - not filling with water

The level sensor has not detected a change in water level three minutes after fill valve energised.

  • Check water supply is on
  • Check inlet valve is not block
  • Check inlet hose is not kinked
  • Check drain hose installation is high enough etc.
  • Check water valve
  • Check wiring

 

E11

Washing macine has detected an overfill of water - over filling with water
  • Check drain pump for blockage or obstruction
  • Check drain hose for blockage or obstruction
  • Check drain pump
  • Check fill valve is not jammed open or leaking
  • Check electronic control module

 

E12

Overflow - overfilling with water

Water level has exceeded the overfill level on the pressure switch or sensor

  • Check water valve
  • Check level switch or sensor
  • Check electronic controller

 

E20

Washing machine drain pump not detected - not draining or emptying
  • Check wiring to drain pump
  • Check drain pump for continuity

 

E21

Water not drained from washing machine in allotted time - not draining or emptying

The level sensor has not detected that the washing machine has been drained inside three minutes

  • Check the washing machine filter for any blockage or obstructions
  • Check the drain pump for any blockage or obstruction
  • Check the outlet drain hose for any blockage or obstruction
  • Check wiring to water pump
  • Check water pump for failure
  • Check level switch
  • Check electronic controller

 

E30

Washing machine door not detected as being locked by controller - machine will not start

The electronic controller has failed to detect that the door has been properly locked

  • Check the door is closed
  • Check the door latch
  • Check the door lock
  • Check the door lock wiring
  • Check the electronic controller

 

E31

Error detected with washing machine pressure sensor - machine will not start
  • Check wiring to level sensor
  • Check level sensor

 

E33

Error detected with washing machine pressure sensor - washing machine will not start
  • Check wiring to level sensor
  • Check level sensor

 

E34

Temperature sensor error - washing machine will not heat water
  • Check wiring to temperature sensor
  • Check temperature sensor

 

E60

Washing machine motor does not work - no drum action or rotation or not spinning
  • Check motor wiring
  • Check motor
  • Check electronic controller

 

E61

No tacho signal from motor detected by controller - no motor action, drum not turning or not spinning
  • Check wiring to motor
  • Check wiring to electronic controller
  • Check electronic controller

 

E62

Motor signal is abnormal
  • Check motor wiring
  • Check electronic control wiring
  • Replace controller

  Zanussi Washing Machine Spares

We have deliberately not given links to any spares in this article and, as you may suspect from this guidance, with very good reason.

Zanussi, AEG, Tricity Bendix and all other Electrolux Group appliances are found using two key pieces of information, what the part is and the PNC number from the rating plate. We can often find them from the model number because we can eliminate multiple instances on occasion and, we know what we're looking at and for, you often won't. But, even with our knowledge even we will often need the PNC code to identify the machine correctly and, accordingly, the spares required.

Our advice is very simple, don't guess at it and end up with the wrong parts, contact us from this link and check that you are ordering the correct spares.

  More Zanussi Washing Machine Help, Advice & Guidance

Should you need more help and guidance please use the links from this article as most of them will help you to understand your Zanussi washing machine or washer dryer a lot better and probably very much help you in diagnosing the fault you have. Of course there are many other articles on the site that will also help you do this.

In addition you can post in our help and advice forums after registering but please do pay heed to the information below before doing so and read the guides, they are there to help you.

You must understand certain things before you begin or attempt any repairs on your own and we want to make these points very, very clear to anyone that decides to investigate one of these or any other washing machines:

  • We are not responsible for your safety, you are and by using this guide you accept that and accept that any damage that you may cause and work undertaken is entirely at your own risk.
  • We will advise the common causes of the fault codes but we cannot guarantee that any parts or work recommended will resolve the issue. It is entirely your responsibility to diagnose your particular problem and resolve it.
  • We are not responsible for you buying spares that do not resolve the problem, this is down to your own diagnosis not ours.
  • No warranty is inferred, implied or given.

You also have to keep in mind that fault or error codes are not a "magic bullet", they will not tell you what the problem is, they will only offer you an indication of where the problem lies and they are no substitute for diagnostic skills. You can find out more about what fault codes actually tell you in this article. So please be well aware that, even with this new found knowledge you will still have to actually be capable of investigating and diagnosing the problem and this means adhering to basic appliance safety for working on them.

Please do note that manufacturers can and do change fault codes without notice and we cannot guarantee that these error codes will apply to your particular model as all codes apply to a wide range of appliances and not normally any one specific model. To determine if these fault codes do apply to your particular Zanussi, AEG, Tricity Bendix or Electrolux washing machine or washer dryer model please post a request to confirm this in the forums.

Gravatar
jack garcia
zanussi fault
My zanussi zwg1120m resettingHello.
My zanussi zwg1120m resetting
the above machine, picks up water and drains i.
normal wash.
It runs or starts any cycle, but as water is in the drum, it seems as it wants to spin rather than do the washing. so the drum does not turn normally or as if was washing, it jerks heavily and jumps all over the place.
As I have been reading on google about this they recommend to cheque the wires going into the motor.
I have checked all cables and they seem to be well connected
the washing machines reads code error E60.
I have done all the above and still, no changes.
please advice
thank you

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Cliff Hubbard
Machine runs in all modes for 2-3 mins thatcuts dead . will start again after short break ?????
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Richard H
My Zanussi washing machine makes a noise when filling with water which reverberates back through the pipes, has only just started so suspect the inlet valve, fills and shuts off as normal, any ideas please, many thanks.
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merv s
error code e10 appears towards the end of rinse cycles on zwg1120m .any thoughts?
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Mark red
My zanussi washing machine just stopped. Checked plug , trip switch fuse etc but looks like no power going to machine ( no display ). Anyone help
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Mark red
My zanussi washing machine will not power up. Plug and fuse ok and switchboard ok ?? Help
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shannon
ZWG1140M the machine keeps bleeping every couple of seconds or so and the buttons won't work no matter what I push or try to do.
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Mark Wootton
Model No: ZWG 1120 M Acoustic Signal is no longer working how can I diagnose problem or repair ?
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cleo
We have a zanussi zwg1120m. Error code E60 displaying. I have looked at the booklet regarding alarm codes e60 does not appear in the book. Any advice before I contact the local service centre?
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Clare m
"Hi, I have a zanussi FJ1254w washing machine that makes a really bad grinding sort of noise when started, the machine then stops then light number 3 flashes. Just wondering how to obtain a fault code so i have an idea of where to start. I'd appreciate any help, many thanks, Clare"

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