We receive loads of enquiries in the washing machine help forum about washing machines from Ariston, Indesit and Hotpoint where the reported problem is that the control dial on the washing machine just turns around and around, lights, lamps or an LED will flash but the washing machine will sit and do nothing.
This is an indication that a fault has occurred on the wash cycle and the machine is displaying an error code to indicate what the problem could be. It is true to say however that, whilst this is an indication of the nature of the fault, it will not like almost any fault code, tell you exactly what the fault is or what actual component is faulty.
The light will flash in a sequence giving a number of flashes, pause, then repeat the sequence and continue to do this until the problem is resolved. To get a full list of the fault codes please see this article for all the fault codes.
As you will see there can be no less than eighteen possible codes that can be displayed and al can be thrown up by various issues that the washing machine can detect. The article linked to above also gives the most common reasons for each fault code to be displayed.
However, it is the experience of the field engineers that not only can the components be at fault and give rise to these error codes being displayed but that the electronic controls themselves can also go faulty causing errant error codes to be thrown up. This is not usually the case but, it can happen.
The engineers in general do not rate the electronics in these machines with them, at best, being described as problematic.
Many of the newer washing machine and washer dryer models also required to be "programmed" with the correct software for which you require either an EMIT laptop that is only available to Indesit Company engineers or, you need to have a card reader/writer that it exclusive to Indesit.
You will see websites selling these washing machine electronic control modules but be aware that you cannot replace many of them yourself without a programmer, hence we ask people to contact us so that we can advise accordingly.
Getting help, buying spare parts or getting a service engineer for can range from the simplest task in the world to a daunting one as you try to pick your way through model numbers, serial numbers, ranges and all sorts of information. We try to make this all as simple as possible for you.
| To get technical help with your then please click here for our help and support forums | |
| Contact us for spare parts using our online contact form, simply click this link to get in touch |
With notes on where to get the best help at the end of each line:
Spares Help - From the store "Contact Us" option or spares@ukwhitegoods.co.uk
Technical Help - Please use the forums
How To Repair Problems - Please use the forums