Frequently Asked Questions
FAQs - About UK Whitegoods

General questions about UKW and the company

What is UK Whitegoods?

Primarily UK whitegoods is an information source for whitegoods (washing machines, tumble dryers, dishwashers, cookers, fridges etc.),that evolved from a mailing list used by independent appliance manufacturer's service agents to communicate with one another which was set up in the year 2000.

In 2003 the site moved onto the format that you see today, being primarily an online forum for appliances.

Since that point the site has grown to encompass spares sales though the online store for spares, the engineer search facility and a huge number of articels to help people with applaince problems.

So what is it all about?

If you have more than a passing interest in whitegoods or you are about to buy a new washing machine or any other kitchen appliance then this site should be of interest.

If you are involved in the industry then you will be most interested inthe trade section of the site, you can click here to find out how to get access

If you have a problem with a machine then feel free to use our forums for advice and help, but don't forget that there's loads already on there and in articles that can help before you post.

Can I submit a review or a story?

Frankly, yes! We are more than happy to hear tales of joy as well as of woe and we get loads of woe.

Additionally, if requested, all your details will remain totally confidential. However we must request that you supply a valid email address,without that your comments will not be published.

I wish to use your review as the basis for sueing the manufactuer/insurer/importer/agent can I do this?
No. No-one involved in this site wishes to, or has the time to, get embroiled in any battles with manufacturers. This site exists purely to provide information to consumers and the trade in general it is not here to provide support for claims.
I want to advertise my company on this site how do i do this?

The web links area is free to advertise a link to your web page on subject to approval by site admin. Any links must be industry related any non-industry related links will not be approved. This is the case in the forums as well.

For all other advertising enquiries please email site admin for more information .

I want to advertise a job vacancy, how do I do that?

Please email site admin for details of how this is done.

How do I advertise for service agents?
Please email site admin for details of how this is done.
Are there any rules on the site?

Yes, be courteous at all times is one. Don't post spam or blatant adverts without the prior consent of site admin

It is also very important to stress that UK whitegoods is here for information purposes only, we accept no liability whatsoever for any of the postings on this site or any losses arising from the use of the site.

I want to complain or reply to a review, how do I do that?

If you have any comments to make you can post them using the "comment" feature in many places throughout the site.

If you are a manufacturer/work-provider/insurer and you want a direct reply posted to a review or article please contact site admin who will assist you with this.

Are there terms for use of the site?

Yes, they can be found from this link

 

Can't Find What You're Looking For? Need More Appliance Help?

Getting help for appliances, buying spare parts for any appliance or getting a service engineer can range from the simplest task in the world to one of the most daunting as you try to pick your way through model numbers, serial numbers, ranges and all sorts of information. We try to make this all as simple as possible for you and take out any hassle but, sometimes, we know that we all need a little help from the experts.

Get technical help for your washing machine, dishwasher, cooker and other appliances in our help and support forums To get support with a technical query then please use our appliance forums
Get spares help and advice for washing machines, dishwashers, ovens, tumble dryers and more from our spare parts experts Contact us for spare part using our online contact form, simply click this link for our spares contact page.

Find Even More Appliance Information

Get more information targetted on your needs for domestic appliance faults, spare parts and repairs using the custom Google search below which will search our forums, the spare parts store and all articles.

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