This is another common type of staining that customers insist is the fault of the washing machine when in fact it is not. There are virtually no faults with a washer than can cause this type of staining and, in almost all instances, it will be the reasons as set out in this article.
Black or dark marks, mainly on towels.
This is not a problem caused by your washing machine and no service or repair can resolve this issue. Please follow the directions below to resovle the problem.
Toiletry products such as hair preparations or mousses coming into contact with towels. One of the ingredients within these products acts like an adhesive attracting dirt and loose dyes onto the towels.
Always wash hands thoroughly between using toiletry products and towels.