05 September 2004

Marks Caused By A Washing Machine Door Gasket

Grey streaks or marks caused by a washing machine door seal

Appearance

Grey coloured marks with rubbery feel.

The garment is often torn and this is usually caused by the garment being forced into any gap between the washing machine door seal or gasket often called a porthole bellows as well and the drum of the washing machine.

This is a "fault" we hear of quite often and again it comes down to, essentially, customer misuse or misunderstanding of the appliance as explained here.

Treatment

The grey marks may be reduced by pre-treatment with Ariel Liquid, then a normal wash following the fabric care label. If the fibres have been damaged there is no treatment.

Cause & Prevention

Cause

The machine has been overloaded, resulting in the garment being "pushed" against the rubber gasket and becoming trapped between that and the drum of the machine during spinning.

Prevention

Do not overload the machine.

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If you get stains or marks on your laundry after it is washed in your washing machine the chances are that there is a simple cause and, a simple cure to stop the staining. In this section of the website we explain the most common causes of staining from using an automatic washing machine as in almost all cases, it will not be a fault with the washing machine.

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