We have heard today about a class action filed against LG. It relates mold and mildew in some front loading LG washing machines sold in the United States.
A New Jersey law firm has filed suit against LG electronics. It claims some of its front loading washing machines have a defect that leads to mold and mildew growth inside the washers, leading to stains and odours on clothing. LG, unsurprisingly, denies any defects.
The trouble here is and, we have to side with LG on this, that this can happen in any front loading washing machine, as you can read on our article on smelly washing machines
This is a common problem with many front loading washing machines, common in fact. The solution, in most cases, is to leave the door open, and wash with bleach containing detergents as required, in other words, use the machine properly. Adding a monthly maintenance wash to the routine certainly will massively help as well.
The suit is asking LG for damages and free repairs although quite how LG are to repair a fault that doesn't exist and is, basically, customer misuse defies us.
A similar suit against early Maytag Neptune Front Loaders resulted in a settlement with small payments to some washer owners a few years ago. Probably Maytag decided it was worth paying just to make the thing go away but we'd doubt that LG will do similar.
Further details of the claim are as follows:
LG Front Load Washing Machine Mold/Mildew Litigation
Chimicles & Tikellis LLP filed a class action complaint in the District Court for the District of New Jersey against LG Electronics USA, Inc. ("LG") on behalf of consumers who purchased allegedly defective front load washing machines manufactured or sold by LG (the "defective washing machines"). According to the complaint, the defective washing machines suffer from a design and/or manufacturing defect that leads to the formation of mold, mildew, must, and other odiferous and unsightly compounds on the inside of the washing machines. In addition to being unsightly and smelly, the mold and mildew that forms on the interior of the defective washing machines can damage clothes and other items; trigger allergies; and substantially decrease the value of these high-end washing machines, according to the compliant. The complaint alleges that the named plaintiffs have run bleach and other cleaning products through their LG washing machine in an attempt to cleanse it of mold and mildew, but that these efforts to rid their defective washing machine of mold and mildew have been unsuccessful.
The class action complaint filed by Chimicles & Tikellis asserts claims for violations of the New Jersey and Florida consumer protection statutes, breach of express warranty, breach of the implied warranty of merchantability, and unjust enrichment. The complaint seeks monetary damages and other relief, including a court order that compels LG to cease and desist from selling the defective washing machines, and to establish an appropriate program to inspect, repair, and replace the defective washing machines.
Somehow we don't see this one is going to go well for the claimants as with a little research you can see this is a common problem and that it is normally easily solved by using the washing machine correctly, following the well known guides.