Shop For Domestic Appliance Spare Parts

Buy spare parts in our store from our team of spares experts that have a vast knowledge of the domestic appliance industry and will help you find any part you need and get it to you as fast and cheap as possible

  Use this link to email us, tell us what you need and we'll do all the work for you
shop spare parts

User Rating: 0 / 5

Star InactiveStar InactiveStar InactiveStar InactiveStar Inactive

As we reported late last week Samsung has announced a "home visit repair programme" on two ranges of fridge freezers in Korea and Europe following the case of a domestic fridge explosion in West Bromwich in May and a recent case in Korea.

The repair programme involves the now-discontinued RS21 and RS60 range of domestic fridge freezers, manufactured between March 2005 and June 2006. However, sources say that other models could also be affected.

A press statement from Samsung said: "Samsung Electronics has decided to take this action after concluding that in a minority of cases the models' defrost system may require repair to put right a defect in its assembly. In very rare cases, there is the potential for internal sparking to occur and in consequence, damage to the appliance."

The company has also revealed: "In very rare cases, the rubber seal that provides insulation may carbonise when subjected to excessive temperatures, caused by the assembly issue. This can result in a partial short circuit within the defrost heater. In some cases this may lead to possible internal sparking. The sparking can rupture the external surface of the heater allowing the sparking to concentrate on the surrounding surfaces or adjacent internal components - which depending on the location of the sparking could, in very rare occasions lead to leaking of the coolant."

While the number of fridges affected in the UK is unclear but has been reported as being possibly as many as one million units as Samsung have a 45% market share of American style side by side fridge freezers. In Germany, 38,000 units are thought to be involved. In Korea, it is reported to affect 210,000 units in that country.

According to the Korean JoongAng Daily, the recall came after a refrigerator exploded on October 10 at an apartment in Yongin, Gyeonggi.

A Samsung UK spokesman said: "Whilst, as I'm sure you appreciate the chances of similar incidents occurring are extremely remote, Samsung is committed to providing the highest standards of customer care, and has decided to run a home visit repair programme, starting November 2nd."

Essentially, if you own a Samsung American style fridge freezer we would urge you strongly to get in touch with Samsung 0845 6726 7864 to see if your model is affected.  

2000 Characters left

  Get Parts

Get the  spare parts you need in our store at low discounted prices.

shop spare parts

  Parts Email

Looking for a part you need? Just drop us a mail and we'll find it for you fast.

Or call us on
01563 557156

Find a washing machine repair technician
  Get It Repaired

Time to call in the professional repairman? Contact repair companies directly and save on repair costs with our free search

Find a local approved service technicians to repair your appliance

free appliance diagnostic help
  Self Repair Help

Stuck with an appliance fault or problem and need technical or fault diagnostic help? Just use our totally free to use forums for diagnostic help from appliance repair technicians.

Use our forums to get free help and assistance directly from appliance experts in our forums