Further to reports of an Indesit washing machine "blowing up" recently in Hatfield it would appear, from our sources in the industry, that this is due to a design flaw with this particular production sold in the UK under the Hotpoint and Indesit brand names.
As yet however, despite the obvious seriousness of the issue highlighted, no recall has been issued on these machines by The Indesit Company.
UK Whitegoods was contacted by Indesit Company employed engineers as well as other sources with an internal technical bulletin that was marked as being confidential. However, in the interest of public safety we have been asked by those sources to reveal that there does appear to be a design issue with these washing machines and that a modification has been issued in the form of a stability bar. So far as we can ascertain the models affected have been produced in Radomsko, Poland.
From reading the technical bulletin it would appear that the washing machine quite literally shake themselves apart. The tub or weight sheers off and leads to the damage seen in the photgraph witnessed in Hatfield.
The technical bulletin (TB001314) from Indesit makes it very clear to Hotpoint Indesit engineers that the stability bar mentioned must be fitted on every single service call which would tend to indicate that this problem is fairly serious. Engineers are also advised to look for any signs of "splitting, cracking or signs of distortion along the seam of the sealed tub unit used in these machines. With those comments and the photos that we've seen so far we would imagine that the front section of the tank is splitting away leading to massive internal damage.
As you can see from the image below, taken from the Indesit technical bulletin, it is an identical configuration to the one in the photograph from the Hatfield incident above. The only difference being that the one above in pieces does not have the stability bar fitted.
Although there has been no official recall some of the engineers are seemingly concerned that, not only can this happen again and that someone may get hurt, but that the stability bar will not actually solve the issue. There is however no evidence at this point in time to suggest that this would be the case.
From the information that we have the models affected by this issue are as follows:
Hotpoint Washing Machine
WF561PUK, WF566PUK, WMD940AUK.R, WMD940GUK.R, WMD940KUK.R, WMD940PUK.R, WMF540PUK.R, WMF540GUK.R, WMF740GUK.R, WMF740KUK.R, WMF740PUK.R, WMF760AUK.R, WMF760GUK.R, WMF760PUK.R, WMF940PUK.R, WML540GUK.R, WML540PUK.R, WML560GUK.R, WML560PUK.R, WML740GUK.R, WML740PUK.R, WML760PUK.R
Indesit Washing Machine
WIXL163UK, WIXL163SUK, WIXXE167UK, WIXE167UK, IWC6145SUK, IWC6153UK, IWC6165UK, IWC6165SUK, IWD7145SUK, IWD7168UK, IWD7168UK, IWE7145BUK, IWE7145SUK, IWE7168BUK, IWE7168SUK
The part number for the stability bracket is C00277220.
Obviously we would not advise buying any of these models until this issue is fully resolved. And, despite the absence of an official recall on these machines we would suggest that if you have one and notice any sort of excessive vibration that you report it immediately to Hotpoint Indesit's service department.