Another quarter, another recall and this time it’s Bosch’s turn and not for dishwashers this time but for gas hobs that have a risk of gas leak and explosion reports suggest.
Pretty serious stuff then.
We don’t know that much for now on this and, as Bosch do not allow anyone access to their technical or safety bulletins outside the company, we may never know all that much. Perhaps this sort of debacle is a reason they don’t allow access, no scrutiny but anyway we’ll stop whining about it for now.
Reports suggest that there are just shy of 4000 hobs in the field that are a problem.
They were made between 2009 and 2011.
It applies to hobs made by Bosch under the Bosch and it’s owned Neff brand.
We do not have information on the models affected.
We do now know and it is these models:
- Bosch model: NGU4151DB (produced January 2009 - October 2011)
- Neff model: T20S31N0 (produced January 2009 - October 2011)
We do not know what the problem is at this stage other than that gas connectors can be damaged as reported in the national press and, that there’s an explosion risk.
We do not know the models that are affected, no list has been provided.
We do know how many incidents there have been.
In other words, Bosch haven’t told anyone much of anything and, from a safety perspective that’s pretty bad in our view.
And yet, Bosch’s operations director, Joe O'Sullivan, told the Daily Mail at the time that the company would back a new registration system for appliance purchases to help with safety recalls.
'Any move to improve registration of appliances to make them easier to trace, we would support,' he said.
The problem with hobs is that the model number is on the underside of the hob on a sticked or plate so, for many people this can be a problem to get to. How Bosch intend to get around that problem we really have no idea.
And, even if our trade forum members spot one, they’ll have no clue if it is one to look for or not as we don’t have a clue what to look for.
Nice one Bosch… want to try again?
No doubt this will be putting your customer’s safety first as all manufacturers do.