No Longer Trading
This company or brand is no longer trading and there is no active support that we are currently aware of for either the brand or products
Due to the collapse of the business certain spares, especially cosmetic items have become increasingly difficult to get.
Tecnik was an own label brand name that was owned by Moben kitchens and sold through their own outlets and those of Kitchens Direct. However searches on the internet produced several retailers offering Tecnik appliances in addition to this whilst the company was still trading.
The brand has little history of note bar the move in (roughly) 2001 from, at the time, Anglo Iberian Services to BSH Group providing service and the product line up changed.
We have heard of kitchen salespeople telling that these machines are German made, they're not on any example we've seen. This is probably partially a mistake as the servicing is carried out by BSH Group which of course owns Bosch, Neff and Siemens.
The appliances were sourced from all over the world and from many different manufacturers. For example, the new range of integrated washing machines launched late in 2006 were produced by the Candy Group.
We also heard of and experienced several delays on spares as well as some difficulty at times in tracking information on these appliances. This is mainly due to the fact that the machines can be made by anyone almost.
Tecnik Retail Position
To be honest most of the examples we've seen have been low end, budget appliances and are often offered free as part of a kitchen. It was quite common for a "free" dishwasher to be thrown into the deal and these were cheap and nasty.
On the whole, not brilliant.
Spares we can obtain although, at times, tracking them can be difficult as we first we have to track down what it is. There is some good in this though as often we can track the same parts from an alternative supplier or brand at lower prices.
Obviously with the demise of Moden and the Tecnik brand some spares be become constrained.
Service is pretty straightforward as, not being a proprietary brand, most of the information on the appliances is available from sources other than BSH Group or Tecnik themselves. Most of the repairers on engineer search can and will happily repair Tecnik branded machines.
Do bear in mind however that now this is effectively a dead brand and support may be limited if available at all.
Tecnik Key Contacts
Official website/email: No Longer Available
Official telephone support: No Longer Available
Unnofficial technical support: http://www.ukwhitegoods.co.uk/forumsphpbb3
Primary trade supplier (where available): CDSL
Address : No Longer Trading