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White Knight

White knight was developed from the creation of Crosslee in 1986. As we understand it this was around the time that Philips, or Philips Whirlpool, decided to cease dryer production in the UK and the management decided to buy the business. A management buy-out in effect.

White Knight domestic appliance logoAfter that the White Knight brand was formed selling mainly tumble dryers at the value end of the market where it seems to reside to this day. This is a little unfair in some ways as the dryers aren't actually bad at all and, at the prices we've seen, actually represent pretty good value for money.

There is a recollection of a brief dabbling with washing machines a number of years back that were supplied by the Candy Group which were, basically, re-badged Kelvinator machines with the Kelvinator fascia on them.

The current own label brand refrigeration range appears to be of Chinese origin and little is known about them although we expect these to be from Hisense Kelon.

The previous washing machines appear to be of Antonio Merloni origin and bear a striking resemblance to the Servis range of washing machines. So far as we are aware the current range of washing machines (2012 onwards) seem to be produced by Vestel in Turkey like many others.

  White Knight Spares

Spares are readily and easily available and are, generally, sensibly priced. The odd part is a bit on the expensive side but overall they are fair.

It is worth noting that, White Knight / Crosslee do produce for other manufacturers and brands and that spares pricing can vary massively between some of these. Very often spares can be obtained far cheaper by ordering the same part, often even the same part number, from another manufacturer to save a lot on spares.

Most of the most popular White Knight tumble dryer spare parts can be found in the section from this link in our online store and most other spares are easily available to order, just use the links below. The most popular are belts, thermostats and heaters or heater elements.

  White Knight Repairs

Getting a repair to a White Knight tumble dryer, washing machine or dishwasher couldn't be easier as most of the appliance repair companies will happily repair these appliances with little trouble.

  White Knight Key Contacts

Official website/email: http://www.whiteknightrange.co.uk / This email address is being protected from spambots. You need JavaScript enabled to view it.

Official telephone support: 01422 203555

Unofficial technical support: http://www.ukwhitegoods.co.uk/forumsphpbb3

Retail spare parts supply: http://shop.ukwhitegoods.co.uk / This email address is being protected from spambots. You need JavaScript enabled to view it.

Primary trade only supplier (where available): Most

Address : Hipperholme, Halifax, West Yorkshire, HX3 8DE

  White Knight Rating & Review

Market share
White Knight have a big chunk of the UK tumble dryer market  
Brand kudos
Good, sound brand reputation in the industry
White Knight is a well known brand in the UK
 
White Knight pricing
Reasonable lower mid-range pricing in the main with the occasional budget product  
Quality
For the prices asked, good quality levels on dryers, we're not as sure on the rest  
Repair rating
White Knight has great spares availablility and reasonably accessible technical information so most repairers have little issue repairing White Knight appliances  
Repairer support
Amost all repairers will repair a White Knight tumble dryer but may be hesitant on the others  
DIY repair rating
Most things that ever go wrong with White Kight's tumble dryers are easily and cheaply repaired  
Spare parts availability
Spare parts available from all major suppliers both trade and public  
Spare part pricing
Almost all spare parts are very well priced  
Environmental rating
Not enough information on White Knight's environmental policies  

Overall Rating

Candy appliances are a reasonable buy
Solid budget to mid range products with reasonable backup and excellent spares availability make White Knight tumble dryers a solid buy. Just avoid everything else!
 

 

Please do not use the comments below to ask for technical help or fault advice on any White Knight appliance as the engineers will not see the request here. Please use the forums where much more help is available using this completely free service.

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Kenneth Watt
Please use the forums for technical support
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Fiona Hodges
I bought a white knight condenser tumble 767c heater element and thermostat recently, this was installed and the tumble worked for a day then went cold. called the engineer back and put tumble on and checked thermostats etc, the new heater element only seems to light up on one side and only a third of the element is red. Could this part be faulty?? the machine worked briefly again then no heat again, any ideas???

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