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User Rating: 5 / 5

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Tesco Appliances

Tesco appear to have entered into the washing machine market in 2011/12 with it's own label brand value washing machine models that appear to be made by Vestel of Turkey as of course Tesco do not own any appliance production facilities and therefore simply rebrand existing budget products.

Tesco introduce Tesco branded washing machines, dishwashers and fridge freezersFrom what we can determine these are low grade machines that will tend to have a limited lifespan and are most probably not recommended to multiple occupancy households. For single people and couples they may be okay.

So cheap perhaps but value, not in our opinion.

However, at the time of writing, no service or spare support was available for these washing machines and certainly none, nor any technical support, has been made available to the industry at large.

Tesco branded fridge freezer models have also appeared which also look to be sourced from either Vestel or one of the generic Chinese manufacturers. We do not expect high quality and, as with the Tesco washing machines, support appears to be next to non-existent. 

The single dishwasher model available at the time of writing looks as if it could be a Vestel produced model.

We would urge people to consider with these bargain basement products on what they are actually getting for their money. Take off the VAT element, the shipping and handling costs, the retailer's margin and the manufacturer's margin and it means that the actual cost of the product that you are buying will be, in most cases here, well below £100. You have to ask yourself what sort of quality you expect from a washing machine that costs less than £90 and how long you expect that to last.

A cheap Tesco washing machine

You would be better to spend a little more and get a Beko or Gorenje in our opinion.

Sources have indicated however that Tesco may pull out of large appliances completely so, it may be a moot point.

  Tesco Support And Service

There appears to be none. Although being a Vestel product it would not come as a surprise if 0800 Repair were covering the service side of things.

It has been the case with several of the large chain stores and supermarkets where spares and service are virtually unavailable outside of the warranty period. We suspect that this is in an effort to keep the costs as low as possible to save the need to buy spares for these products and to have any long term support.

Should you require appliances that you wish to have for a number of years then, as things stand, we would strongly recommend that you look elsewhere.

  Viscount Rating & Review

You can find out how we determine these rating in this article explaining how we put this together in as easy way possible for people to understand quickly.

Tesco market share
Tiny UK market share, thankfully some might say
Tiny UK market share, thankfully some might say but only in relation to appliances here
Brand kudos
Every little helps!
Tesco is an extremely well known UK brand
Tesco appliance pricing
Very cheap
Very cheap but not good support
Quality
Not good quality levels at all sadly
Not very good quality levels but they are very cheap, almost throw away money for many buyers it seems
Repair rating
Not good
Feedback we have seen from the troops is generally in line with most branded Vestel products. Okay for the price but hardly stellar quality, poor spares availability and generally not liked much
Repairer support
Authorised agents might fix them but, it's quite likely nobody else will
Authorised agents might fix them but, it's quite likely nobody else will as they will be unable to get parts or tech support
DIY repair rating
Not so easy to DIY repair these products as there is no information or spare parts available
Not so easy to DIY repair Tesco branded products as there is no information or spare parts available
Spare parts availability
No spare parts available from any major suppliers
No spare parts available from any major suppliers
Spare part pricing
None found to form any opinion
None found to form any opinion
Environmental rating
Not enough information on Tesco's environmental policies
Not enough information on Tesco's environmental policies in regard to appliances

Overall Rating

Our advice, avoid this one!
Cheap appliances that may well look like a bargain but, they come with baggage that means we would say to avoid them. We wouldn't buy one, you can decide if it is worth the risk for yourself.

 

Please do not use the comments below to ask for technical help or advice on any Tesco appliance as the engineers will not see the request. Please use the forums where much more help will be available and is a completely free service.

AndyRead
End of cycle water does not drain,and run light flashes rapidly,can anyone give me some advice as to what the problem may be,and how to rectify it? many thanks

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