Shop For Domestic Appliance Spare Parts

Buy spare parts in our store from our team of spares experts that have a vast knowledge of the domestic appliance industry and will help you find any part you need and get it to you as fast and cheap as possible

  Use this link to email us, tell us what you need and we'll do all the work for you

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Montpellier brand logo

Please note that we are not Montpellier

Montpellier Appliances

Montpellier is a new own label brand to the UK launched in 2012 by Domestic Appliance Distributors (DAD) based in Gloucestershire that encompasses both freestanding and built in dishwashers as well as tumble dryer and fridge freezer models.

A selection of Montpellier appliances The brand sources appliances from factories around the world but the company says that it will use higher specifications than many seeking to place it in the more prestigious mid-market sector rather than trying to be as cheap as possible. This means that the features on their appliances tend to be better and the fit, finish and general build quality largely superior to many budget appliances.

That said the sources will almsot certainly be in line with many other own label brands with product sourced from various producers in China and Turkey.

We are aware that product is being made for them by Vestel, Beko, Galanz among others so it's largely the usual own label suppliers that most of these types of brands use. We therefore have little reason to think that they will be all that different from all the other own label brands.

The Montpellier brand is primarily available through independent retailers.

  Montpellier Service

Service is carried out through a national network of independent repair agents that was set up in a collaborative effort between the Whitegoods Trade Association (WTA) and Montpellier directly just before the brand launched. The association helped find service agents across the UK for Montpellier allowing them to establish their own service operation that they had direct control over allowing the brand to offer a better level of service as well as flexibility.

Therefore service should be good in general and out of warranty repairs, when the time comes, should be viable.

  Montpellier Spare Parts

We have been advised that spare parts will be available directly as well as though normal channels so we do not see any issue that being the case.

However spare parts have proven to be very limited and so far we have seen virtually no parts being made available though normal channels other than those that we have managed to work out for ourselves.

But if you do need spare please by all means ask and we will do our best to assist you with Montpellier spare parts.

**Update 2017**

We've managed to suss ouit a lot more Montpellier spare parts and, all too often far cheaper than you will find them elsewhere. We haven't been able to track them all down yet but we're still on the case.

If you cannot find what spare parts you need in the store please ask as you will typically save 25-50% over other sources for the same spare parts so, it is worth asking us to help you find the parts you need.

  Montpellier Key Contacts

Official website/email: http://www.montpellier-appliances.com

Official telephone support: 01527 888 133

Unofficial technical support: http://www.ukwhitegoods.co.uk/forumsphpbb3

Unofficial retail spare parts supply: None

Primary trade only supplier (where available): None

Address : Unit 1, Tewkesbury Retail Park, Northway Lane, Tewkesbury, Gloucestershire, GL20 8JU

 

Please do not use the comments below to ask for technical help or fault advice on any Montpellier appliance as the engineers will not see the request. Please use the forums from this link where more help may be available and is a completely free service.

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Gorge
MFF152K
As a person with mobility issues. (wheelchair user), I purchased this fridge freezer as it is frost free, an obvious advantage for me. Worked perfectly for 2 years and 3 months. Just out of warranty and not working. Montpellier not interested. Appears to be CRAP CRAP CRAP. My last FF, a LEC, lasted 20 years
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M longmate
Montpelier
Avoid avoid avoid. I bought 6 montpelier items seven months ago already had 3 call outs for repairs, one of which I was charged £84 for! Both montpelier and repairtech are shockingly bad, although repairtech customer service is like something from a comedy sketch it’s so bad. These goods are rubbish I’ve got two year warranty which I’m afraid to use in case I get charged a call out fee £84. Do yourself a favour pay a little bit more and get peace of mind!
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miles Dixon
Montpellier 50 in Cooker
If I could give 0 stars I would, this thing nearly Killed me and my family - I have photo evidence. The grill will stay on if the top door is shut causing the top oven to burst into flames, If I had not fitted smoke alarms I would be dead now, Montpellier were extremely unhelpful as were Curries, The engineer that was sent out did minimal checks before declaring that a cooker that had been on fire for a good 20 minutes was safe to use again.
I cannot believe it is legal to sell a device that is so fundamentally flawed that it could a actually cost lives. Shame on you Montpellier and Shame on you Curries. If this cooker were safe it would get 3 stars from me as it has this ridiculous 'Guard' that you have to fit every time you want to use the 'death Trap' or grill that they conveniently don't tell you about until you unpack the the cooker once its delivered.
I bought British thinking I would 'do the right thing ' but now I wish wish WISH I had bought Japanese or German!!

Avoid at ALL Cost if you want to live!!

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Ian lawrie
Montpelier integrated washing machine
Bought a Montpelier washing machine for in laws. After 4 months it got stuck in wash cycle and does not spin. Result is endless washing that has to be manually stopped and sodden washing removed. 2 engineers have spent 20 mins combined checking an empty machine and concluded they are loading machine incorrectly (despite having owned a washing machine successfully for 30 years). They have then tried to charge them £84 for the privilege. Customer services are shocking, don’t answer emails, they have no complaint procedure and don’t answer calls. I suggest that anyone considering buying Montpelier thinks long and hard as they may be competitively priced but it’s because it’s garbage. Avoid.
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C.Chandler
Montpellier Washing machine Model MWB1702
Where can I get a manual for a Montpellier washing machine Model MWB17012.
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Fin
Manual for Montpellier washing machine
http://www.montpellier-appliances.com/contact-us/
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Trevor Bartlett
Montpellier 100cm Range cooker
Thinking of purchasing a Dual Fuel range cooker RMC100DFX. Anybody any experience of this cooker?
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Dennis King
Montpellier Washing machine manual
Do you know where I can get the manual for Montpellier Washing machine model MW51000P

thank you

Dennis King

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Kenneth
Hi Dennis,

You would need to contact Montpellier using the details above for that.

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pete
Montpellier MD1450
Bought Montpellier MD1450 Integrated compact Dishwasher, to replace my trusty old CDA, which gave up after 20 years faithful service, now I understandthe price differential, The Monpellier is a true masterpiece of design - NOT

Helpful hint #1
Always empty the lower basket first, because when you pull out the top basket all the water trapped in the upper spray arm, presumably by a vaccum lock, pours out over the contents of the lower basket!

Helpful hint #2
Keep the upper basket shelves from your old dishwasher the ones on the Montpellier have no notches to support wine glass stems

fortunately my property is is on the market so I won\'t have to live with this plie of junk

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