Ignis is a brand name that there is not much known about, including the history of the brand but is now owned wholly by the Whirlpool Corporation, the largest appliance manufacturer in the world.
From what we can gather the Ignis brand is used for more budget or contract offerings from the Whirlpool range as an own label brand to builders, kitchen suppliers and so on in order to not erode the value of the more upmarket Whirlpool brands.
Service is, as with Whirlpool, carried out through Whirlpool's service partners which can be costly.
Like others Whirlpool are said to be offering the "Cover +1" service where, when you call with an out of warranty service requirement, you will be offered a repair plus an appliance breakdown policy.
Most independents can repair Ignis appliances much cheaper than the Whirlpool Service Partners.
Ignis Spare Parts
Again, like Whirlpool, spare parts for Ignis appliances can be ludicrously expensive although they are generally available.
Cross referencing common parts with common Whirlpool ones can make obtaining alternative or compatible spare parts possible, especially in respect to oven elements and so on which are common to most of the group's appliances. If you have need please feel free to ask us to try to obtain any Ignis spare parts that you may require but we will require the model number and 12NC number from the rating plate to help you.
Please do not use the comments below to ask for technical assistance or advice on any Ignis appliance as the engineers will not see the request here. Please use the forums where more help will be available and is a completely free service.