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User Rating: 4 / 5

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Teknix Appliances

We will not be able to assist you for most enquiries about this brand

Tecnix appliances company logoTeknix seems to be yet another own label brand that seems largely to be being promoted through independent retailers.

Who makes each product is not known for certain but it is fairly obvious that product will more that likely be being bought in from multiple suppliers but we would fully expect it to be the usual budget Turkish and Chinese suppliers such as Termikel for cooking products. The source of the refrigeration products we have not yet determined but it'll no doubt be one of the usual suppliers.

Quality is likely to be at the very lower end of the scale given the suspicion on the actual producers that is reenforced given the price points.

The same products are avaialble under other brand names such as Bush, Cookworks, Premier Range and so forth where it's Termikel cooking.

We could not recommend the products given the complete lack of any website, support or spare parts supply that we can find. In fact, we would probably advise you to avoid these products given this alone let alone the difficulty in obtaining any information.

If we didn’t know any better we would think that they were trying to hide and not promote themselves.

  Teknix Market Position

Budget. Almost right at the bottom of the pile.

To produce such wide range at the low price points we do not think that there is any way for these machines to be anything other than rebranded budget products from the usual Turkish or Chinese suppliers.

Largely the same as most other own label stuff.

  Teknix Service

From what we can ascertain service is provided by either Minerva Services or First4Service through a network of independent repair companies as is the case for many own label brands.

We also suspect, at the time of writing at least, that the warranty is underwritten by Warranty Solutions although this is far from clear, as is the case with most things in respect to the brand.

  Teknix Spare Parts

No route to spare parts through traditional channels which you should consider when buying appliances as we explain in the why parts and service matter article.

  Teknix Key Contacts

Official website/email: Unknown

Official telephone support: Unknown

Unofficial technical support: http://www.ukwhitegoods.co.uk/forumsphpbb3 (Will be limited)

Unofficial retail spare parts supply: None

Primary trade only supplier (where available): None

Address : Refrigeration Norwest (Chester) Ltd, Hawarden Ind Park, Manor Lane, Hawarden, Deeside, CH5 3PZ

   Teknix Rating & Review

You can find out how we determine these rating in this article explaining how we put this together in as easy way possible for people to understand quickly.

Tecnix market share
Tiny UK market share, thankfully some might say
Tiny UK market share, thankfully some might say
Brand kudos
Largely unknown in the industry let alone with the public
Largely unknown in the industry let alone with the public
Tecnix appliance pricing
Very cheap but, nasty by all accounts
Very cheap
Quality
Not good quality levels at all sadly, the guys appear to hate them.
Not good quality levels at all sadly, the guys appear to dislike working on the Termikel products in general
Repair rating
Feedback we have seen from the troops is bad, very bad. Terrible quality, poor spares availability and generally not liked at all.
Feedback we have seen from the troops is bad, very bad. Terrible quality, poor spares availability and generally not liked at all
Repairer support
Authorised agents might fix them but, it's quite likely nobody else will
Authorised agents might fix them but, it's quite likely nobody else will
DIY repair rating
Not so easy to DIY repair these Tecnix products as there is no information or spare parts avaialble
Not easy to DIY repair these Tecnix products when there is no information or spare parts avaialble
Spare parts availability
No spare parts available from any major suppliers
No spare parts available from any major suppliers
Spare part pricing
None found to form any opinion
None found to form any opinion
Environmental rating
Not enough information on Viscount's environmental policies
No information available to comment on Tecnix's environmental policies

Overall Rating

Our advice, avoid this one!
Cheap cookers and so forth that are merely rebadged budget products. There is really no redeeming factors that would allow us to recommend Tecnix products to buyers at this time. We wouldn't buy one, you shouldn't either

 

Please do not use the comments below to ask for technical help or advice on any Tecnix appliance as the engineers will not see the request. Please use the forums where much more help will be available for Tecnix products and usually the support for fault diagnosis etc is pretty good.

Len Bainbridge
user manual for the 100b duel fuel model
sorry to bother you i have misplaced my manual for my cooker how could i get a replacement

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