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User Rating: 3 / 5

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Electriq brand logoElectriq Appliances

Apparently the cleverly named Electriq is a new brand launched in the UK that seem to be majoring on small appliances mostly but it’s an odd mix of stuff including some bog standard freestanding cookers.

Given the prices that these are being offered at and the images we’ve seen of them we can only presume (99.99% certain) that these are coming from Turkey or China, probably Vestel or Termikel machines. In essence then just another own label brand company rebranding the same old stuff.

The machines almost for sure won’t be very good.

What has staggered us a little is the complete lack of information about the brand on it’s website and, other than a simple contact form, seemingly no support at all.

So we went and searched for parts for the models we could find and, zip, not a single item appears to be available, the models aren’t even known.

Then we asked a few of the guys if they knew who did service or if they’d been asked and, again, a complete blank.

With no support that we can find and a complete lack of information our advice is to avoid this brand completely.

Beyond warranty expect this to be yet another one that ends up in the “we don’t do that” section of the repairers portfolio.

  Electriq Market Position

Budget, very low cost appliances.

  Electriq Service

No service arrangements are known presently.

In short, variable.

  Electriq Spare Parts

No arrangements for spare parts are known presently and you should read up on why spares and service matter in another article.

  Electriq Key Contacts

Official website/email:

Official telephone support: 0871 620 1057

Unofficial technical support: None

Unofficial retail spare parts supply: None

Primary trade only supplier (where available): Direct from electriQ

Address : electriQ, The Nursery, Berristow Lane, South Normanton, Derbyshire, DE55 2FX

  Electriq Rating & Review

You can find out how we determine these rating in this article explaining how we put this together in as easy way possible for people to understand quickly.

Electriq market share
Tiny UK market share
Tiny UK market share
Brand kudos
Largely unknown in the industry let alone with the public
Almost completely unknown in the industry let alone with the public
Electriq appliance pricing
Very cheap
Very cheap and that's about all we can say on it
No data
No data on it but, we'd expect cheap rebadged stuff as usual so it won't be good
Repair rating
No feedback to date
Repairer support
Authorised agents might fix them but, it's quite likely nobody else will
Authorised agents might fix them if there are any but, it's quite likely nobody else will
DIY repair rating
Not so easy to DIY repair these Viscount products as there is no information or spare parts avaialble
If you cannot get spare part and technical information repairs will prove extrmely difficult, if possible
Spare parts availability
No spare parts available from any major suppliers
No spare parts available from any major suppliers
Spare part pricing
None found to form any opinion
None found to form any opinion
Environmental rating
No information on environmental policies
No information on environmental policies

Overall Rating

Our advice, avoid this one!
Get a very long bargepole...


Please do not use the comments below to ask for technical help or fault advice on any appliance as the engineers will not see the request here. Please use the forums where more help may be available.

Electriq dissolved
According to Companies House, company reg: 06301266 Electriq Limited and 07582863 Electr-iq Ltd both dissolved:

Paul Casey
In echo of the poor quality products........
After Electriq not responding to my online parts enquiry for over 2 weeks, I called them up, only to be told that the switch module for my eiQ60 cooker hood is NOT available.

It seems that they only stock filters and chimney parts, which are USELESS for a unit that has failed after only 2 years installed from new.

I am now in a position of having to SCRAP this entire product for a measly broken light switch (which is of such poor quality in fabrication, I am hardly surprised).

This company should be ashamed of itself. Never again.

This company address is actually the premises of Appliances Direct. Either they have a separate company showroom inside AD or they are the same firm. Something fishy about this.
A brand name under Buy It Direct Ltd ( ).

Their website ( is breaking UK law by not having the companies registration number displayed, nor showing that it\'s a trading name under Buy It Direct.

The Knackered Chef
Electriq Oven Quality
To augment your data on quality:
I bought in a hurry and with minimal cost in mind. 60cm fan oven delivered on 29th December, on 2nd Feb the coil on the fan motor burnt out and filled kitchen with smoke. Now discovering what you already know - spare parts are unknown on the web. Will try after-sales support from Appliances Direct and see what we get...

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