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NordMende Appliances

NordMende company logoYou would be forgiven for thinking that, from the name NordMende that this own label brand was from one of the Nordic countries but, it’s not it’s from Ireland.

The website says that the name is German in origin with roots going back to 1923 in Germany.

The brand name appears to be owned by the Irish distribution company the KAL Group who also now operate the reborn De Dietrich brand name in the UK and Ireland. In the UK they seem to operate under the AB Distributors name.

On a look through the NordMende website the washing machines for example look to be made by Daewoo, the tumble dryers by Crosslee/White Knight and Galanz, refrigeration from Hisense and so on. In other words all the usual own label brand producers and we do not think that NordMende as a company produce a single appliance themselves.

  NordMende Retail Position

We’re really not very sure where this is aimed but at a guess we’d reckon it was the mid-market ground although some of the pricing we see online would seem to indicate the lower echelons.

Thing is, you can buy the same products under different brands elsewhere although the aesthetics might change and the warranty offered.

We suspect that the brand is used for kitchen retailers and independent retailers primarily.

  NordMende Service

Unknown presently but we’d fully expect it to be 0800 Repair and JTM Contracts.

  NordMende Spare Parts

Unknown presently.

There are no listings with any of the major UK suppliers that we could locate so, expect to have issues if you need parts.

  NordMende Key Contacts

Official website/email: http://www.nordmende.ie / This email address is being protected from spambots. You need JavaScript enabled to view it.

Official telephone support: 028-9023-5088

Unofficial technical support: http://www.ukwhitegoods.co.uk/forumsphpbb3

Unofficial retail spare parts supply: None

Primary trade only supplier (where available): None

Address : 2 Cromac Place, The Gasworks, Belfast, BT7 2JB

  Normende Rating & Review

You can find out how we determine these rating in this article explaining how we put this together in as easy way possible for people to understand quickly.

Normende market share
Tiny UK market share
Extremely small UK market share
Brand kudos
Largely unknown in the industry let alone with the public
Largely unknown in the industry let alone with the public
Normende appliance pricing
Very cheap but, nasty by all accounts
Cheap yes but whether you should buy it on that alone is a question for buyers
Quality
Not good quality levels
Not enough information to be definitive but at the price points and with it being rebadged products we would expect the usual in this area so, not good
Repair rating
None
No feedback to date, likely due to limited volumes
Repairer support
Authorised agents might fix them but, it's very likely nobody else will
Authorised agents might fix them but, it's very likely nobody else will
DIY repair rating
No DIY possible
Given the lack of information and spare parts you may struggle to repair these products
Spare parts availability
No spare parts available from any major suppliers
No spare parts available from any major suppliers
Spare part pricing
None found to form any opinion
None found to form any opinion
Environmental rating
No information on Normende's environmental policies
No information on Normende's environmental policies

Overall Rating

Our advice, avoid this one!
Cheap sourced own label brand products (yes, more) so we'd avoid it

 

Please do not use the comments below to ask for technical help or fault advice on any appliance as the engineers will not see the request here. Please use the forums where more help may be available.

Peter Westwood
Nordmende 'service'
We have a Nordmende gas hob. Whilst cooking, the control knobs for the hob actually melted!!!
We contacted Nordmende Ireland and they said they don't have the parts to replace the knobs (!!) and that 'you'll have to try and find them from somewhere else'!
Here's that response: "The part number for the control knob is 42056915 unfortunately we don’t sell this part you could try to source it elsewhere."

This uncaring and ignorant and rude response seems to sum up what type of company they are and how much they care about their customers once their inferior product is sold. Avoid them at all costs.

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