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Royale

The Royale brand appears to be another own label brand from the retailer and distributor John Gilman & Sons.

Essentially the machines are sourced from producers outside the UK and, to our knowledge, the brand makes no products at all.

We expect the machines to be being made but the usual Turkish and Chinese suppliers that everyone uses with slightly different aesthetics and perhaps features as so far we’ve seen washing machines from Vestel and it looks like the cookers are the same.

Same as all the other own label brands in large part.

  Royale Spare Parts

We have never asked for spare parts as at the time of writing, probably as there’s not too much product out there and it will probably be geographically limited to a degree within the UK to the area/s that Gilmans serve.

We therefore have no idea what order times, availability and pricing is like but we would expect it to be in line with similar products.

  Royale AfterSales Service

Service is also carried out through RepairTech, we think.

  Royale Key Contacts

Official website/email: None

Official telephone support: Not published

Unofficial technical support:http://www.ukwhitegoods.co.uk/forumsphpbb3

Retail spare parts supply: None

Primary trade only supplier: RepairTech

Address : Not published

  Royale Rating & Review

You can find out how we determine these rating in this article explaining how we put this together in as easy way possible for people to understand quickly.

Royale market share
Tiny UK market share
Very, very small UK market share
Brand kudos
Largely unknown in the industry let alone with the public
Largely unknown in the industry let alone with the public
Royale appliance pricing
Very cheap
Low cost products
Quality
Not good quality levels at all sadly
At the price points the quality would hardly ever be wonderful and will vary depending on where each appliance is sourced from
Repair rating
Feedback we have seen from the troops is not great, mainluy in line with others
Feedback we have seen from the troops is not great and largely falls in line with the products that these machiens are derived from
Repairer support
Authorised agents might fix them but, it's quite likely nobody else will
Authorised agents might fix them but, it's quite likely nobody else will
DIY repair rating
Not so easy to DIY repair Royale products as there is no information or spare parts available
It may prove not so easy to DIY repair Royale products as there is no information or spare parts available
Spare parts availability
No spare parts available from any major suppliers
No spare parts available from any major suppliers
Spare part pricing
None found to form any opinion
None found to form any opinion
Environmental rating
Not enough information on Royale's environmental policies
Not enough information on Royale's environmental policies

Overall Rating

Our advice, avoid this one!
More low cost own brand label products that appear to have limited support

 

Please do not use the comments below to ask for technical help or fault advice on any appliance as the engineers will not see the request here. Please use the forums where more help may be available.

Jane Mitchell
Royals washer
There given out by the government. Part of a package to support people in need (low income)moving home or being housed. No wonder I can\'t get help now it\'s broken.

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