We will not be able to assist you with this brand
Viking is an American brand owned by a company called Middleby who are a big noise in the commercial space but not so much the domestic market.
That all changed when they bought AGA Rangemaster in 2015 though. then they really came to the fore in the UK where Rangemaster is popular.
Viking appliances though are generally well thought of and really only one step removed from being commercial grade which, given the company that owns the brand, that’s really not all that surprising.
They do however have a bit of a chequered history in the UK having been present in the UK market before, left, come back and now seemingly have left again.
Viking Market Position
Very high end, cookers can easily cost £15,000 or more! The last time we looked a side by side fridge freezer over £22,000.
Oligarks and millionares only need apply.
Viking Spare Parts
In almost all instances, not available, hardly any parts or even information we could find.
Given the nature of the appliances however that is to be expected.
What the UK servicing arrangements are unknown but we do know some of the independent repairers carrying out both installation and service work on a specialist basis.
Given the nature we would expect Viking to move heaven and earth to help owners.
Viking Key Contacts
Official website/email: https://www.vikingrange.com
Official telephone support: Not Available (UK)
Unofficial technical support: http://www.ukwhitegoods.co.uk/forumsphpbb3
Unofficial retail spare parts supply: None
Primary trade only supplier (where available): None
Address : Not Available (UK)
Viking Ratings & Review
No review as we really do not have enough info but expect the machines to be of an outstanding quality with good backup and spares availability, just go into it in the knowledge that you will pay dearly for that.
Please do not use the comments below to ask for technical help or advice on any Mertz product as the engineers will not see the request. Please use the forums where more help may be available and is a completely free service.