Please note that we are not JTM Contracts and this is information on the company only, we will not be able to assist you with any queries for or regarding this company
JTM Contracts are the commercial appliance repair side of The Pacifica Group with close ties to 0800 Repair who are also a part of the group's portfolio. And, for 2015 it appears that JTM Contracts has changed its name to Pacifica Appliance Services Ltd according to details at Companies House.
JTM were always regarded as one of the poorer service providers and seemed to simply exist on low end contracts until the company was bought around 2006/7 by Custom Support Solutions which then became The Pacifica Group.
Of course there was the reported scandal with ISDAL which had happened some years before but this takeover or merger seems to have been the reason for one director's departure from the JTM business.
At this point the business seems to have grown in both size and stature.
There is a storng link between JTM Contracts and 0800 Repair that is another Pacifica Group company and both seem to be intertwined in many regards. We think but cannot confirm that the idea is that JTM (now Pacifica Appliance Services) is the more commercial side of the business whilst 0800 Repair is more aimed directly at end users.
Generally speaking, many of the subcontract repair companies can be found on our engineer search and will almost always carry out repairs faster and cheaper.
Current contracts include:
Repair Trade Perception
In general the view of JTM seems to have degraded since the launch of their 0800 Repair service as the independent repair companies that carry out subcontract repairs on behalf of JTM see this initiative as being in direct competition and conflict with their own services. This has led to some hostility from repairers towards JTM as a company.
JTM are also renowned for low rates of pay and service levels or importance given to contracts by the repairers may be reflected in this.
Previous Contracts Held