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Buy spare parts in our store from our team of spares experts that have a vast knowledge of the domestic appliance industry and will help you find any part you need and get it to you as fast and cheap as possible

Use this link to email us, tell us what you need and we'll do all the work for you

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  Press Information

UKW is often quoted or used as a reference in relation to appliance stories in the media generally and the items mentioned below represent only a small sample of some of the assistance and information that we have provided to many various media outlets including BBC One, Channel 4 and many newspapers, radio stations and other publications for both background and comment.

If you are looking for an expert in the field of washing machines, refrigeration or any other large kitchen appliance please feel free to contact us as we are almost sure to be able to help.

The UK Whitegoods website is often ranked amongst the top 200,000 sites in the world (Alexa) and is also ranked highly by Google and other major search engines. We regularly receive over 7000 visitors a day and generate well over 1.5 million page views, or hits, per calendar month making UKW one of the most popular and authoritative appliance websites in the world.

With well over one thousand trade members from all over the world, UKW is unique in its ability to gather information from within the appliance industry.

We are more than happy to answer any enquiries that the press may have on appliances or the domestic appliance market both in the United Kingdom and in general across the globe. With contacts in almost every major appliance manufacturer or organisation within the industry, we will almost always be able to help.

  Press & Media Contacts

Kenneth Watt

Kenneth has more than 20 years experience within the appliance industry dealing with all aspects from end product sales, service, refurbishing, spares sales and trade distribution of both spares and finished products. Working for manufacturers both large and small during that time offers a unique insight into the industry.

Kenneth started out in the appliance industry with his father's (James Watt) business, Glasgow based Loudoun Group Services in 1986 officially although Kenneth was involved in the family business even before he left school. Loudoun's had been running since the mid-seventies.

During the period from 1986 to 1997, Kenneth ran or was heavily involved in various aspects of the group's various businesses which included major agencies fro both Zanussi (Electrolux Group) and the Candy Group including Hoover Service. In the early nineties, Kenneth ran WATCO, a division of LGS dealing with spares distribution to local traders.

In 1997 when Loudoun Group Services closed down due to contract changes Kenneth, his father and Robert Daniel set up NW Appliance Repairs in Stewarton, Ayrshire working for various manufacturers and insurance companies primarily.

Kenneth started the original Whitegoods mailing list in 2000 and went on to design the website although it was a few years after the concept was born before UK Whitegoods actually went live during June of 2003. The vast majority of articles that are published on UKW have been written by Kenneth.

Today Kenneth runs the day to day operations of UKW and assists in the operation and running of the Whitegoods Trade Association and is emerged in the world of domestic appliances.

Kenneth also undertakes various consultancy contracts from both public and private sector and offering industry insight to those sectors from detergent manufacturers such as Proctor & Gamble, Unilever, various appliance manufacturers through to government bodies such as the OFT, DEFRA, HSE and others.

Kenneth is the primary point of contact for any press or media related enquiries in relation to UKW.

You can get in touch via email to This email address is being protected from spambots. You need JavaScript enabled to view it. or by calling on 01563 557156

For a direct mobile number, please email normally email is answered within an hour on most working days.

Kenneth Watt, Managing Director

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  Previous Media

BBC story on why so many fridges are thrown away

BBC Solent Kent Radio: Story on buying American fridge freezers 2007

Sunday Times 2008: Article on appliances

BBC Radio Scotland "Call Kay": Program dedicated to the durability and longevity of appliances and other consumer goods

BBC Radio 4's You & Yours program 3rd October 2012 on the subject of exploding washing machine doors

BBC Your Money, Their Tricks

BBC Watchdog, various

Which? 2015 article on washing machine durability & longevity

2016 BBC Radio article on tumble dryer fires and appliances in general

Aside from the above mentions in the media we will often assist with background research by journalists on stories and can provide an industry view as well as technical support in many instances. This we have done on too many occasions to list.

  UK Whitegoods Company Logo

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UK Whitegoods company logo

Please note that we do ask that our company logo is used with permission only in advance of any publication in all media formats. Thank you for your understanding.

That you can find here:

Hi I have received the item I ordered from you , but it is not what I really need .I wish to return this item and obtain a refund.What is your returns policy

Thanks Chris

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