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Candy dishwasher fault codes and spare partsThese fault codes are used on full size (60cm wide) and slimline models (45cm wide) of dishwasher, 45cm wide, from Candy and may be used on built in or integrated models as well as freestanding dishwashers from Candy and other Candy owned brands.

Before you start any investigation of the fault or even remove any panels from your Candy dishwasher please read and fully understand this article in full and pay particular attention to the safety and information notices at the bottom of this page as they contain extremely important information!

Please remember to support our site by buying Candy dishwasher spares from our spare part store and, if you decide that you need a dishwasher engineer please support the local dishwasher repairers that help make this site possible, you can search for a local dishwasher repairer using the engineer search function.

  Fault Code Display

Candy dishwasher fault code displayOn these machines that we believe are bought in from a third party supplier and merely branded as Candy, quite possibly Hoover as well, can have either a digital display that will show the errors in an alpha-numeric code to indicate the error encountered or, they can have a series of LED lamps that will tell you the error code.

The lamp type is shown to the right and from the on off switch you use the first four lights shown with the numeric values in the image.

Take the lights that are lit or flashign and as the example shown here, use those to determine the nature of the fault with the dishwasher. In this case, lights 1 and 4 are lit therefore it is an E7 error and an NTC short has been detected.

  Candy Dishwasher Fault Codes

Like other fault codes these written for dishwasher repairers and not for the general public by Candy and UK Whitegoods and they assume a certain level of competence on the part of the user in diagnostic routines. We have added some notes to try to assist you in determining the nature of the fault you have but, you will still need to investigate each failure on its own merits. For more help and advice on fault finding on a dishwasher please refer to our dishwasher fault finding guide from this link before you begin.

Please check that any Candy dishwasher spares recommended are suitable for use on your particular model and production code or serial number. If you are unsure about the suitability of any spare part please ask to ensure that you get the correct spares for your dishwasher. Please, don't guess or assume as spares can be altered on a production run with the same model number having several different alternative components used.

E1

1-2

Water fill time out

The dishwasher has failed to fill with water in a reasonable time.

 

E3

1-2-3

Water heating time out or fault

The dishwasher has failed to heat with water in a reasonable time or has failed to detect the water heating element.

  • Check water heating element wiring
  • Check water heating element
  • Check wiring to main control module

 

E4

1-2-3-4

Anti flood device tripped

The dishwasher has detected a water leak through the anti flood device being activated.

  • Check base of the dishwasher for any leaks
  • Check resolve any leaking components
  • Check wiring to anti flood device

 

E6

1-3

NTC open circuit detected (Can be displayed as E5)

The dishwasher has detected an open circuit error with the temperature sensor or NTC.

  • Check wiring to temperature sensor
  • Check temperature sensor
  • Check wiring control module

 

E7

1-4

NTC shorted error (Can be displayed as E5)

The dishwasher has detected an short circuit error with the temperature sensor or NTC.

  • Check wiring to temperature sensor
  • Check temperature sensor
  • Check wiring control module

  Relates To Dishwasher Models

We are confident that these fault codes will relate to the following dishwasher models but there may be other models that these error codes will relatre to.

CDI10P2707, CDI10P57XE, CDI10P27E, RLS4813E47, GD20002, CDI10P27, CDI10P57X, CDI1012B80, CDI102086

  More Candy Dishwasher Help, Advice And Guidance

Should you need more help and guidance please use the links from this article as most of them will help you to understand your Candy dishwasher a lot better and probably very much help you in diagnosing the fault you have. Of course there are many other articles on the site that will also help you do this.

In addition you can post in our dishwasher forum after registering but please do pay heed to the information below before doing so and read the guides, they are there to help you. But if you are in any doubt at all or don't think you are up to diagnosing the fault yourself please get a professional repair engineer.

You must understand certain things before you begin or attempt any repairs on your own and we want to make these points very, very clear to anyone that decides to investigate one of these or any other dishwashers:

  • We are not responsible for your safety, you are and by using this guide you accept that and accept that any damage that you may cause and work undertaken is entirely at your own risk.
  • We will advise the common causes of the fault codes but we cannot guarantee that any parts or work recommended will resolve the issue. It is entirely your responsibility to diagnose your particular problem and resolve it.
  • We are not responsible for you buying spares that do not resolve the problem, this is down to your own diagnosis not ours.
  • No warranty is inferred, implied or given.

You also have to understand that these Candy dishwasher fault or error codes are not a "magic bullet", they will not tell you what the problem is, they will only offer you an indication of where the problem lies and they are no substitute for diagnostic skills. You can find out more about what fault codes actually tell you in this article. So please be well aware that, even with this new found knowledge you will still have to actually be capable of investigating and diagnosing the problem and this means adhering to basic appliance safety for working on them.

Please note that manufacturers can and do change fault codes without notice and we cannot guarantee that these error codes will apply to your particular model as all codes apply to a wide range of appliances and not normally any one specific model. To determine if these fault codes do apply to your particular Candy dishwasher model please post a request to confirm this in the forums.

 

Jackie O'Connor
Candy dishwasher Had for about 3 weeks it’s a smart touch CDI 1LS28s
When you turn on prog 1 light up timer flashes on 3 you cannot change programme or any other buttons if you press start button nothing happens
Lynsey Hurcom
Error code EF?
So my dishwasher starts but 3 mins in goes to EF error code what could this be please any help very appreciated x
Nicola
error code EF
mine too goes to EF after 3 mins circa. Do you have solved in some way?

Kenneth
As above, the anti-flood device will be tripped on it so you\'ll need to clear out the water to allow it to operate again I expect.
Carol
E4
Hi I opened the dishwasher when it was going not realising now it is displaying a message E4 can you help me please

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