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Hotpoint tumble dryer error codes and spare partsThis set of fault codes for the CTD Ultima series of tumble dryer models from Hotpoint and may relate to any other Indesit produced tumble dryer models.

These error codes do not relate to ALL Hotpoint tumble dryers. If you are unsure please ask in the forums as well as for all other Hotpoint tumble dryer fault codes.

Before you start any investigation of the fault or even remove the lid of your Hotpoint tumble dryer please read and fully understand this article in full and pay particular attention to the safety and information notices at the bottom of this page as they contain extremely important information!

Please remember to support our site by buying Hotpoint tumble dryer spare parts from our store and, if you decide that you really need an engineer please support the local repairers that help make this site possible, you can search for a tumble dryer repairer from here.

  Hotpoint Ultima Tumble Dryer Spares

We have purposely not listed any Hotpoint tumble dryer spares in this article as it covers multiple models from a vast range with numerous changes made to the spare parts used and subsequent replacement spare parts. They will also often look the same or similar yet be different or, look totally different yet be completely compatible as they've been altered.

Please, don't guess or assume as spares can be altered on a production run with the same model number having several different alternative components used.

We would rather take the time to check for you and get it right.

  Hotpoint Ultima Tumble Dryer Fault Codes

These fault codes are written for tumble dryer repairers to troubleshoot problems and not for the general public by Hotpoint and they assume a certain level of competence on the part of the user in diagnostic routines. We have added some notes to try to assist you in determining the nature of the fault you have but, you will still need to investigate each failure on its own merits. For more help and advice on fault finding on a washing machine please refer to our basic fault finding guide from this link before you begin.

On the lower modesl in this range there is no digital display so you will get a binary code usin gthe built in LEDs or neon lights that give indications and options. These can vary from model to model but will be in the pattern shown in the chart below.

Indication Light Or LEDNumerical Value
Post Crease Care 16
Top left hand neon 8
Second neon down 4
Third neon down 2
Fourth neon down 1

 

This primarily relates to the Hotpoint tumble dryer model CTD40. This tumble dryer uses the same codes as CTD80 or CTD85 but does not have a digital display.

The codes are displayed by flashing the ON/OFF neon and a combination of the top four left hand neon’s and the Post Crease Care neon.

Each neon has a numerical value as shown in the chart above.

The bottom neon is not used for fault codes.

You add the value of the flashing neon’s and compare them to the fault codes for the CTD80 and CTD85 For example Neon’s second fourth from top are 4+1 = 5 this gives you fault code F05 and so on. From that you can determin ethe fault condition as shown below.

F01

Short circuit motor triac on electronic module or motor relay welded closed
  • Check wiring
  • Check electronic controller

 

F02

Motor detected as being jammed
  • Check for the drum being jammed in some way
  • Check motor connector block
  • Check wiring
  • Check motor

 

F03

Front NTC fault - temperature sensor detected as either open circuit or shorted
  • Check wiring to temperature sensor
  • Check thermistor

 

F04

Pump not detected as not connected or faulty
  • Check for blockages
  • Check wiring to pump
  • Check pump is not defective
  • Water inlet valve locked open

 

F05

No feedback from the pump
  • Check for blockages
  • Check wiring to pump
  • Check electronic controller

 

F06

Not used
  • This fault code or condition is not used on this range of Hotpoint tumble dryer

 

F07

Not used
  • This fault code or condition is not used on this range of Hotpoint tumble dryer

 

F08

Heater relay cannot be activated
  • Check wiring
  • Check tumble dryer heating element
  • Tap relays as they can jam on new boards
  • Check electronic control PCB

 

F09

Setup error or incompatible EEPROM
  • Reflash EEPROM
  • Check electronic controller

 

F10

Common on heater circuit open
  • Check wiring 
  • Check one shot thermostat
  • Check tumble dryer heater

 

F11

Drain pump cannot be activated
  • Check that filters are not blocked or obstructed
  • Check hoses are clear of any blockage or obstruction
  • Check wiring to condensate pump
  • Check condensate pump is not defective
  • Check level sensor or float switch
  • Check wiring to level sensor

 

F12

No communication between electronic control cards
  • Check wiring between control cards
  • Check control cards

 

F13

Rear NTC detected as faulty - can be open, shorted or out of range
  • Check wiring to temperature sensor
  • Check thermistor

 

F14

Not used
  • This fault code or condition is not used on this range of Hotpoint tumble dryer

 

F15

Dynamic heater relay detected with contact closed
  • Check wiring
  • Check tumble dryer heating element
  • Check tumble dryer thermostats
  • Check electronic control PCB

 

F16

Not used
  • This fault code or condition is not used on this range of Hotpoint tumble dryer

 

F17

Master relay welded closed
  • Check wiring
  • Replace control card

  More Hotpoint Tumble Dryer Help And Guidance

Should you need more help and guidance please use the links from this article as most of them will help you to understand your Hotpoint tumble dryer a lot better and probably very much help you in diagnosing the fault you have. Of course there are many other articles on the site that will also help you do this.

In addition you can post in our forums after registering but please do pay heed to the information below before doing so and read the guides, they are there to help you.

You must understand certain things before you begin or attempt any repairs on your own and we want to make these points very, very clear to anyone that decides to investigate one of these or any other tumble dryers:

  • We are not responsible for your safety, you are and by using this guide you accept that and accept that any damage that you may cause and work undertaken is entirely at your own risk.
  • We will advise the common causes of the fault codes but we cannot guarantee that any parts or work recommended will resolve the issue. It is entirely your responsibility to diagnose your particular problem and resolve it.
  • We are not responsible for you buying spares that do not resolve the problem, this is down to your own diagnosis not ours.
  • No warranty is inferred, implied or given.

You also have to understand that these Hotpoint tumble dryer fault or error codes are not a "magic bullet", they will not tell you what the problem is, they will only offer you an indication of where the problem lies and they are no substitute for good diagnostic skills. You can find out more about what fault codes actually tell you in this article. So please be well aware that, even with this new found knowledge you will still have to actually be capable of investigating and diagnosing the problem and this means adhering to basic appliance safety for working on them. 

Please do note that manufacturers can and do change fault codes without notice and we cannot guarantee that these error codes will apply to your particular model as all codes apply to a wide range of appliances and not normally any one specific model. 

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Ken Smith
Hotpoint Ultima TCD970
Dryer switches on and display is fine. When I press start it tries to go but then causes the circuit breaker for the plug sockets to trip.
Any suggestions what the fault may be. We have just moved house and it worked fine before. I have cleaned it.

Kind regards,
Ken
KentheWalker

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peter jowett
ctd40g fault
if i go by the values listed above I get a code that doesn\'t exist as all listed lights are flashing, I did find a faulty element/thermostat which I have replaced but cant figure how to clear the fault code to test the machine
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Colin Farrow
CTD8O TUMBLE DRIER. Condenser.
Blue displays flashing even after circuit board replaced, any ideas?
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Colin Farrow
CTD8O TUMBLE DRIER (condenser drier)
After having changed the circuit board with display I still find the blue display is flashing. Is it supplied seperately or is my new circuit board faulty? Any suggestions!
Gravatar
Kenneth
It is extremely unlikely to be the new control board faulty, people change them a lot only to find they were never faulty in the first place and there\'s an article about that on here somewhere.

It will be something else that is faulty causing the error but you would really need to use the forums for more help with it.

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sheree argent
hotpoint cdt80 tumble dryer keeps saying error code 7 anyone got any idea,s please
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giovanni
Hotpoint ultima washing machine 7 kg shows "check water supply " plus shows fault code F1Can anybody help me to understand whats wrong? I have checked water flow and is fine up to the entrance to the wm after that I don t know Thanks
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robert dick
hi can anyone help. my hotpoint ultima wont come on. it just shows empty water light on but i have emptied so in a bit of a fix. please help
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btvictor
Once again, thanks at lot.

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