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Hotpoint tumble dryer error codes and spare partsThis set of fault codes for the TVF series of tumble dryer models from Hotpoint with a digital display panel and may not relate to any other models.

These error codes do not relate to ALL Hotpoint tumble dryers. If you are unsure please ask in the forums as well as for all other Hotpoint tumble dryer fault codes.

Before you start any investigation of the fault or even remove the lid of your Hotpoint tumble dryer please read and fully understand this article in full and pay particular attention to the safety and information notices at the bottom of this page as they contain extremely important information!

Please remember to support our site by buying Hotpoint spares from our store here and, if you decide that you really need an engineer please support the local repairers that help make this site possible, you can search for a repairer using the engineer search facility.

  Hotpoint Tumble Dryer Spares

We have purposely not listed any Hoover tumble dryer spares in this article as it covers multiple models from a vast range with numerous changes made to the spare parts used and subsequent replacement spare parts. They will also often look the same or similar yet be different or, look totally different yet be completely compatible as they've been altered.

Please, don't guess or assume as spares can be altered on a production run with the same model number having several different alternative components used.

We would rather take the time to check for you and get it right.

  Hotpoint TVF Tumble Dryer Fault Codes

These fault codes are written for washing machine repairers and not for the general public by Hotpoint and they assume a certain level of competence on the part of the user in diagnostic routines. We have added some notes to try to assist you in determining the nature of the fault you have but, you will still need to investigate each failure on its own merits. For more help and advice on fault finding on a washing machine please refer to our basic fault finding guide from this link before you begin.

In order to read these fault codes please note that the horizontal lights on the tumble dryer will all flash and the combination of vertical lights below will flash indicating the cause of the error being reported with the tumble dryer.

Only the bottom five lights are used to indicate the error and are shown as being read from bottom to top. So, read the lights left to right which equates to bottom to top.

Hotpoint TVF Tumble Dryer Fault Codes

 

F01

The tumble dryer motor is running when it should be off
  • Check if module connector J3 has shorted due to moisture
  • Replace module

 

 

F02

Open circuit between module and motor common
  • Check security of module connector J3;
  • Test motor Common (TOC);
  • Check wiring between J3 and motor

 

 

F03

Front thermistor open or short circuit
  • Check security of module connector J12;
  • Test from connector pins (approximately 500 Kohms);
  • If open or short circuit, test thermistor and wiring between thermistor and J12 to locate fault

 

 

F04

Tumble dryer pump working when should be off
  • Check security of module connector J5;
  • Check connector for signs of shorting due to moisture;
  • Replace module (F04 would normally be caused by a faulty module)

 

 

F05

Tumble dryer pump is not working when it should be on
  • Check security of module connector J5;
  • Check connector for signs of shorting due to moisture;
  • Replace module (F05 would normally be caused by a faulty module)

 

 

F06

Not used
  • This fault code is unused and should not be displayed

 

 

F07

Lower tumble dryer element failure
  • Check security of module connector J4
  • Test between pins 4 and 3 on J4 (approximately 48 Ohms). If open circuit, test lower element and wiring between J4 and the heater.

 

 

F08

Lower tumble dryer element energised when it should be off
  • Check security of module connector J4
  • Check connector for signs of shorting due to moisture
  • Test heater elements and wiring
  • Replace module (F08 would normally be caused by a faulty module).

 

 

F09

Error in setup file for the tumble dryer controller

Tumble dryer controller EEPROM is either not programmed or is not functioning

  • If the module is a production board, replace the module
  • If the module has an Eeprom socket, check the EEPROM is correctly inserted and programmed
  • If testing for a Heater related fault, test on a Cotton High Heat setting or a Timed setting with High Heat enabled

 

 

F10

Open circuit in the tumble dryer heater neutral wiring
  • Check module connector J4;
  • Check wiring between module connector J4 and the heater
  • Test heater elements

Note: - Frequent cycling thermostat operation can cause F10, check filter and condenser for blockages.

 

 

F11

Tumble dryer pump is detected as open circuit
  • Test continuity of pump;
  • Check connector J5;
  • Check wiring between pump and module J5.

Note: - F11 is usually caused by a fault in the pump circuit not the module.

Auto cycle being used fault displays within 1 minute.

Time and wool cycles being used fault displays at the end of the cycle.

 

 

F12

Tumble dryer display and control modules fail to communicate
  • Check connector J9 on module;
  • Check wiring between module connector J9 and display;
  • Check display connector;
  • Replace module, display or wiring as required.

 

 

F13

Tumble dryer rear thermistor open or short circuit
  • Check security of module connector J4;
  • Test from J4 connector pins 1 and 2 (approximately 500 Kohms)
  • If open circuit, test thermistor and wiring between thermistor and J4 to locate fault.

 

 

F14

Tumble dryer upper element failure
  • Check security of module connector J4
  • Test between pins 4 and 5 on J4 (approximately 48 ohms)
  • If open circuit, test upper element and the wiring between J4 and the heater

 

 

F15

Tumble dryer upper heating element on when it should be off
  • Check security of module connector J4
  • Check connector for signs of shorting due to moisture;
  • Check heater elements and wiring
  • Replace module (F15 would normally be caused by a faulty module)

 

 

F16

This fault code is not used on these tumble dryer models
  • Not used

 

 

F17

Tumble dryer master relay contacts welded closed
  • Replace module

If testing for a Heater related fault, test on a cotton high heat setting or a timed setting with high heat enabled

  More Help, Advice And Guidance For Hotpoint Tumble Dryers

Should you need more help and guidance please use the links from this article as most of them will help you to understand your Hotpoint tumble dryer a lot better and probably very much help you in diagnosing the fault you have. Of course there are many other articles on the site that will also help you do this.

In addition you can post in our forums after registering but please do pay heed to the information below before doing so and read the guides, they are there to help you.

You must understand certain things before you begin or attempt any repairs on your own and we want to make these points very, very clear to anyone that decides to investigate one of these or any other tumble dryers:

  • We are not responsible for your safety, you are and by using this guide you accept that and accept that any damage that you may cause and work undertaken is entirely at your own risk.
  • We will advise the common causes of the fault codes but we cannot guarantee that any parts or work recommended will resolve the issue. It is entirely your responsibility to diagnose your particular problem and resolve it.
  • We are not responsible for you buying spares that do not resolve the problem, this is down to your own diagnosis not ours.
  • No warranty is inferred, implied or given.

You also have to be aware that these Hotpoint tumble dryer fault or error codes are not a "magic bullet", they will not tell you what the problem is, they will only offer you an indication of where the problem lies and they are no substitute for good old fashioned diagnostic skills. You can find out more about what fault codes actually tell you in this article. So please be well aware that, even with this new found knowledge you will still have to actually be capable of investigating and diagnosing the problem and this means adhering to basic appliance safety for working on them.

Please do note that manufacturers can and do change fault codes without notice and we cannot guarantee that these error codes will apply to your particular model as all codes apply to a wide range of appliances and not normally any one specific model. 

Arron Nicholson
Hi my hotpoint tumble dryer is model number TVF760 and has a J006 fault code? I've recently changed the drum bearing and may well have disturbed some electrics. Regards arron

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