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Hotpoint tumble dryer error codes and spare partsThis set of fault codes for the TDESF and TDWSF series of tumble dryer models from Hotpoint and may relate to any other Whirlpool  produced tumble dryer models from the same series or others. These dryers appeared late 2015 or 2016.

These error codes do not relate to ALL Hotpoint tumble dryers. 

If you are unsure or need more help to diagnose or troubleshoot a problem please use the forums.

Before you start any investigation of the fault or even remove the lid of your Hotpoint tumble dryer please read and fully understand this article in full and pay particular attention to the safety and information notices at the bottom of this page as they contain extremely important information!

Please remember to support our site by buying Hotpoint tumble dryer spare parts from our store and, if you decide that you really need an engineer please support the local repairers that help make this site possible, you can search for a tumble dryer repairer from here.

  Hotpoint Tumble Dryer Spares

We have purposely not listed any Hotpoint tumble dryer spares in this article as it covers multiple models from a vast range with numerous changes made to the spare parts used and subsequent replacement spare parts. They will also often look the same or similar yet be different or, look totally different yet be completely compatible as they've been altered.

Please, don't guess or assume as spares can be altered on a production run with the same model number having several different alternative components used.

We would rather take the time to check for you and get it right.

  Hotpoint Tumble Dryer Fault Codes

These fault codes are written for tumble dryer repairers to troubleshoot problems and not for the general public by Hotpoint and they assume a certain level of competence on the part of the user in diagnostic routines. We have added some notes to try to assist you in determining the nature of the fault you have but, you will still need to investigate each failure on its own merits. For more help and advice on fault finding on a washing machine please refer to our basic fault finding guide from this link before you begin.

To read the codes on this series you will usually have a 6th Sense light, then Drying, then End of Cycle plus four lamps or LEDs at each side of the panel with those on it. Three of four of the LEDs will usuall be lit, the others explained below. We think these are used on the lesser models that don't have a display, ones with a display will show them all and show the actual code rather than the lights to indicate the problem.

Two not shown below are F98 and F99, both involve reprogramming the tumble dryer's main control module and are not DIY repairable as you need special equipment that is only available to Whirlpool service engineers at the time of writing. You will also notice that there are other conditions that may also require this.

F01

Main relay or heating element faulty

End of cycle light lit or flashing.

  • Check wiring
  • Check heating element
  • Check thermostats
  • Check for fluff build up
  • Check control board

 

F02

Data corruption

Drying light lit or flashing

  • The dryer needs reset using specialist equipment only available to Whirlpool technicians
  • This is not owner serviceable

 

F03

Humidity sensing system error detected

Drying and End of Cycle lights on or flashing

  • Check wiring to humidity sensor
  • Check hunidity sensor
  • Check main control board

 

F04

Heater relay or heating element faulty

6th Sense light on or flashing

  • Check wiring to heater
  • Check wiring to thermostats
  • Check heating element
  • Check thermostats
  • Check control board

 

F05

Air NTC error detected

6th Sense and End of Cycle lights lit or flashing

  • Check wiring to air channel sensor
  • Check sensor
  • Clean away any fluff or lint build up from the sensor

 

F06

Heating element NTC error detected

6th Sense and Drying lights lit or flashing

  • Check wiring to heating element NTC
  • Check heating element NTC
  • Clean any fluff or lint from the sensor and surroundings

 

F07

No drum rotation detected

All three, 6th Sense, Drying and End of Cycle lights lit of flashing

  • Check belt

  • Check operation of drum, can it be turned freely
  • Check belt sensor
  • Check magnet
  • Check control board

 

F10

Communication error
  • Check wiring between control boards
  • Service reset (Whirlpool equipment required, not a DIY process) 

 

F11-19

Motor control unit failure detected
  • Check wiring to MCU
  • Service reset (Whirlpool equipment required, not a DIY process)

 

F20

Motor overheating detected
  • Check for cause of overheat
  • Blockage
  • Overloaded drum
  • Damaged seals

 

F21

Communication error with user interface
  • Check wiring between control module and display module

 

F22

Current to motor too high
  • Check for cause
  • Overloaded drum
  • Blocked drum
  • Damage to drive system

 

F23

Compressor fault detected on heat pump system
  • Service reset and test (Whirlpool equipment required, not a DIY process)

 

F24

Fan error detected
  • Check that the fan is clear of any debris, fluff/lint etc

  • Check control unit to fan wiring

 

F33

No communication with WiFi module
  • Check WiFi Module
  • Switch on WiFi module

 

F70

No communication between control unit and display modules
  • Check wiring between the control module and display module

 

F73

Touch control or button failure
  • Check control panel
  • Replace display card

  More Hotpoint Tumble Dryer Help And Guidance

Should you need more help and guidance please use the links from this article as most of them will help you to understand your Hotpoint tumble dryer a lot better and probably very much help you in diagnosing the fault you have. Of course there are many other articles on the site that will also help you do this.

In addition you can post in our forums after registering but please do pay heed to the information below before doing so and read the guides, they are there to help you.

You must understand certain things before you begin or attempt any repairs on your own and we want to make these points very, very clear to anyone that decides to investigate one of these or any other tumble dryers:

  • We are not responsible for your safety, you are and by using this guide you accept that and accept that any damage that you may cause and work undertaken is entirely at your own risk.
  • We will advise the common causes of the fault codes but we cannot guarantee that any parts or work recommended will resolve the issue. It is entirely your responsibility to diagnose your particular problem and resolve it.
  • We are not responsible for you buying spares that do not resolve the problem, this is down to your own diagnosis not ours.
  • No warranty is inferred, implied or given.

You also have to understand that these Hotpoint tumble dryer fault or error codes are not a "magic bullet", they will not tell you what the problem is, they will only offer you an indication of where the problem lies and they are no substitute for good diagnostic skills. You can find out more about what fault codes actually tell you in this article. So please be well aware that, even with this new found knowledge you will still have to actually be capable of investigating and diagnosing the problem and this means adhering to basic appliance safety for working on them. 

Please do note that manufacturers can and do change fault codes without notice and we cannot guarantee that these error codes will apply to your particular model as all codes apply to a wide range of appliances and not normally any one specific model. 

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Samantha
Error
Tank displaying full when it’s empty. Stops working. Have also displayed f06. Turned it off and back on and it worked for approx 60 seconds and stopped. What is wrong with it? It was the one we bought when we discovered our dryer was a fire hazard and they offered a new one.
Gravatar
Eldred Godson
TDWSF 83B EP
tumble dryer replaced last year as part of door filter recall.

was displaying all three filter/tank warning lights plus F04 when all ok., and not starting.
Went through dial start button restet process..warning lights clear..machine starts..runs for 60 secs then stops displaying F06.

Help?

regards

Eldred

Gravatar
Trevor Lay
TDWSF83BEPU
I have an identical problem (F04 then F06 after a reset) - did you manage to fix yours?
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Andrew
HotpointCTD80
Blue led display going bonkers. Purchased new interface but this did not correct the fault. Any suggestions please
Gravatar
Andrew
Hotpoint CTD80
Having found a fault on our dryer, whereas we pick a programme, press the start button, and all the digits on the LED screen go bonkers. We thought that the issue was with the interface board. Purchased a new one from Hotpoint, but when fitted, the dryer still displayed the same fault. No error code is showing so not sure what to do next. Help please

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