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  Avoid Common Spare Part Mistakes

Every day we deal with spare parts, all day long, that’s what we do.

We know how complex it is and how frustrating it can be to find parts or more accurately, to find the correct parts and there are times when even we struggle to identify parts. Of course we always manage it where we have the information to do so but at times, it ain’t easy.

And, every day we see people that get it wrong and order an unsuitable replacement part. Because it is so easy to go wrong if you are not familair with the industry and how it works.

Here we try to put the spotlight on the most common things that people get wrong.

And, it's not just from us! We will often have people on looking for parts that people have bought from other suppliers and were wrong, all too often for the reasons below.

Hopefully you may better appreciate why we encourage people to ask us about parts as, we want to make sure you get the correct part first time.

Ensure you get the correct part ordering from us by having a quick read at this important information

If you are even a tiny little bit unsure, you can often save yourself a heap of trouble and possibly money by just asking us before you order. We will confirm suitability or help and guide you to find out for sure you are ordering the correct part for any appliance you have.

We appreciate that people want answers right now and expect things to be easy but, sadly that's not how our world works and that time spent up front is all too likely going to save you grief later.

  Ordering From Images

For us this is a very dangerous thing to do.

We will often say to people that one hinge looks like another, looks like another etc but, they will almost inevitably not be interchangeable.

The same applies to almost all spare parts, heating elements, seals, switches, thermostats and a host of other parts, they all look very alike and yet are totally different and can’t be swapped about.

In short when people do this it is often the case that it will be the wrong part that gets ordered, it won’t fit.

  Trying To Order By Size

There are some parts that you can use sizes for but it truly is, hardly any.

Almost all are shaped and moulded to fit one particular model from scores of them or, a range.

As above, they will often look very alike but, they won’t all fit.

For most things, do not rely on sizes and when they are given they are for confirmation only.

  Universal Spare Parts

Compatible universals spare parts that are usually cheap are a little different as they are designed to fit a plethora of different machines so look, size can be of use but not in every case.

  What We See Looking Up Parts

These are examples of what we see when we are looking up parts.

Liebherr

Liebherr spare parts lookup

Above shows Liebherr's Liparts system and all the info we get to look up parts. 

As you can see, we have a part number, the quantity used, a very basic description with zero size information, a price code and a blowout diagram.

That's all we get. Let's look at another.

Electrolux

 Electrolux parts lookup

So here's Electrolux's Procorner system used for parts lookup and you can see that it is almost identical to the Liebherr system in terms of layout and the information that is available.

Beko

Beko parts lookup

Once more, pretty much the same thing if cosmetically different.

Smeg

Smeg parts lookup

And again, same thing only different.

  How To Correctly Find Parts

There is only one way really, the way we always use that gets it 100% correct by following this simple path:

Make or brand > Model number > Serial number or production code > Part required = Part number

It is vital in almost all cases to get to that part number, if you don't then there is a very high probability that any part you order up will be wrong.

To get to the part number, you will need the rest of the information.

Sadly in a lot of cases there is no shortcut or way around this as there are scores of brands selling hundreds of models every year meaning that over the past few years there are thousands and thousands of machine models out there. Many will have completely different and non-interchangeable parts in them.

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Julie Marshall
Ice Box door handle
Hi I'm after the above for my smeg Fab28FDR. Thank you
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Edward Dand
brackets to fit wood frontage to fridge door
Please could you indicate and tell us if you stock the brackets to fit the wood kitchen frontage to our fridge - Fridgemaster MBUL60133 serial number 120500386 as we have miss placed them when changing our kitchen. Just need to buy the part thanks
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Kim Clark
Refrigerator PTC starter relay
Hi,
I have a Lamona LAM6911-1 wine cooler 220 - 240V, 88 watt/0.5 amp with a single pin PTC starter relay. Some time ago the drinks cooler stopped refrigerating, pumping out heat with little or no initial cooling at switch on. I initially cleaned what seemed to be oxidisation from the ceramic disc (which had/has very small contact patches) and associated electrical contacts and this appeared to have the desired effect in that the compressor fired up and cooled the unit to 10 deg C with no problems. But when I re-installed the cooler in its kitchen 'home' and switched on, the result was a lot of hot air from the fan and a rising cabinet temperature again! I've since checked the status of the compressor by measuring the 3 pin-to-pin resistances and these seem consistent at 13.3, 46.3 and 59.5 ohms. There is no short to earth from any of the pins. A standard Motor Overload Protector sits above the starter. Am I correct in my conclusion that the starter is at fault? If so I'm looking to replace the Original Part No JPQII -15 EP14B1 (019). Needless to say, there is no obvious equivalent replacement. Measured resistance across the 2 pin connectors on the underside of the PTC relay using a multimeter is 17.7 ohms. PTC dimensions are 2.8 x 2.8 x 2.2cm. Can you help?
Best regards,
Kim Clark

Gravatar
Kim Clark
Replacement refrigerator compressor starter relay
Hi,
I have a Lamona LAM6911-1 wine cooler 220 - 240V, 88 watt/0.5 amp with a single pin PTC starter relay. Some time ago the drinks cooler stopped refrigerating, pumping out heat with little or no initial cooling at switch on. I initially cleaned what seemed to be oxidisation from the ceramic disc (which had/has very small contact patches) and associated electrical contacts and this appeared to have the desired effect in that the compressor fired up and cooled the unit to 10 deg C with no problems. But when I re-installed the cooler in its kitchen 'home' and switched on, the result was a lot of hot air from the fan and a rising cabinet temperature again! I've since checked the status of the compressor by measuring the 3 pin-to-pin resistances and these seem consistent at 13.3, 46.3 and 59.5 ohms. There is no short to earth from any of the pins. A standard Motor Overload Protector sits above the starter. Am I correct in my conclusion that the starter is at fault? If so I'm looking to replace the Original Part No JPQII -15 EP14B1 (019). Needless to say, there is no obvious equivalent replacement. Measured resistance across the 2 pin connectors on the underside of the PTC relay using a multimeter is 17.7 ohms. PTC dimensions are 2.8 x 2.8 x 2.2cm. Can you help?
Best regards,
Kim Clark

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richard kidd
liebherr ;( service no. 0968876-01)
freezer drawers top and middle
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jane
cracked ceramic hob needing replacement
Flavel Milan e50 model NUMBER MLB5CDW WHITE COOKER 50CM WIDE NEED NEW CERAMIC TOP PLEASE CAN YOU HELP
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john
spares
non starter indesit fridge/freezer ban12nf ser no10283519 compressor ohms 11-19-30 + voltage to comp
Gravatar
Ilan
Freezer Front Drawer
Hello,
My upper right freezer front Drawer is broken (the drawer next to the Ice maker drawer) . I own a liebherr SBNes 3210.
The service number is 0982074-01.
I\'m from Israel but I visit the UK frequently for business.
Do you have the part I need and what is the cost?
If you have the part you can ship it to the following UK zip code ML11 8LL.
Sincerely,
Ilan

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Alan Barford
siemens integrated dishwasher facia fittings
Hi,
can you supply the facia fittings for siemens model SN736X03ME/41 TYPE SD6P15

Thanks

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clive boothby
Liebherr Ice maker
Hi Whitegoods,
I need a replacement ice maker for my Liebherr Machine. You have two listed so I hope that one will be suitable. The Rating plate details are
2900 20B/001
9985230-02
My mobile is 0754 692 3566 if you want to discuss/ text.
Thank you, Clive Boothby

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