Colour has bled from various parts of the garment after being cleaned in a washing machine. Other garments in the load may have been marked, either by the original dye or a component of the original (e.g. blue colour from purple garment).
This is not a problem caused by a fault with your washing machine unless the temperature is not correct for the wash which could indicate a thermostat problem.
However generally this is caused by people simply selecting the incorrect wash temperature to wash the item in.
Please see the notes below for more information.
Re-dying may restore the original colour.
Cause & Prevention
The garment is not washed according to the symbols on the fabric care label. Colours will bleed if the wash temperature is too hot.
Always check the fabric care label for the manufacturers washing recommendations
The garment has unstable dyes that need special care
If in doubt test for colour fastness of the dye prior to washing. If the garment is not colour fast it should be washed separately.
How You Can Get Help With Laundry Problems
To offer support in helping people to determine the cause of laundry problems please use the washing machine support forum.
It’s fast, free, easy and normally someone will pick up on the post that can assist you often with a few experts chipping in if needed. Just register if you don’t have an account, we don’t mail you, send you spam or any of that stuff.
Post up your question and give images if you possibly can and the guys in the forums will do the rest for you and try to identify the problem you have.
Cost you nothing, might save you some embarrassment or worse, a charge for a service visit that wasn’t needed.
Photographs Of Damage
If you can post photographs of the damage or problem you are having this can be really helpful in allowing the technicians to see what the problem is.