Spots of colour on sensitive/dark garments after washing in a washing machine. The spots can vary in colour (e.g. brown, blue, red) depending on the original shade of the garment.
This is not a problem that is caused by a fault in your washing machine and a service visit will not be able to solve the issue, it is likely to result in a "no fault found" call that you may be charged for even whilst your washing machine is in warranty or on a service cover plan.
Cause & Prevention
The washing machine is overloaded, leaving insufficient space for the powder to dissolve properly causing bleaching on the garment by the detergent.
Avoid overloading the machine to ensure partially dissolved powder does not get trapped against the surface of a sensitive coloured garment.
Dosing device placed in the machine in such a way that it was covered by clothes and the powder can't disperse correctly.
Place the dosing ball upright on top of the wash load towards the back of the machine to prevent undissolved powder being left on the garments.
The garment has come into contact with hypocholrite bleach (e.g toilet or sink cleaning bleach) before the wash.
Always make sure clothing is not placed on damp bleached work surfaces prior to wash.
How You Can Get Help With Laundry Problems
To offer support in helping people to determine the cause of laundry problems please use the washing machine support forum.
It’s fast, free, easy and normally someone will pick up on the post that can assist you often with a few experts chipping in if needed. Just register if you don’t have an account, we don’t mail you, send you spam or any of that stuff.
Post up your question and give images if you possibly can and the guys in the forums will do the rest for you and try to identify the problem you have.
Cost you nothing, might save you some embarrassment or worse, a charge for a service visit that wasn’t needed.
Photographs Of Damage
If you can post photographs of the damage or problem you are having this can be really helpful in allowing the technicians to see what the problem is.