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Soap powder or detergent residues left after cycle complete in your washing machine



White streaks of fine powder left from undissolved detergent or soap powder at the end of the washing machine wash cycle.

This problem is not caused by your washign machine and no serice visit will be able to resolve the issue as it is down to use and not a mechanical failure.


Re-wash the effected garments with no detergent making sure they are part of a small load.

Cause & Prevention


The washing machine is overloaded leaving insufficient space for the powder to dissolve properly.


Ensure a good turnover of clothes by not overloading the machine - load the machine correctly and do not overload


The dosing device is placed into the machine in such a way that it is covered by clothes and the powder cannot disperse properly.


Place the dosing ball upright on top of the wash load towards the back of the machine.


Insufficient detergent is used.


Some powder detergents react with the minerals in hard water, forming a whitish residue that can be mistaken for undissolved detergent. The film can be avoided by using the recommended amount of detergent.


Low water pressure in the home may mean that some of the detergent has not been flushed into the machine during the wash fill process. This would leave detergent in the drawer which could be flushed into the machine during rinsing.


Make sure all detergent is flushed into the drum during the wash fill.


  How You Can Get Help With Laundry Problems

To offer support in helping people to determine the cause of laundry problems please use the washing machine support forum.

It’s fast, free, easy and normally someone will pick up on the post that can assist you often with a few experts chipping in if needed. Just register if you don’t have an account, we don’t mail you, send you spam or any of that stuff.

Post up your question and give images if you possibly can and the guys in the forums will do the rest for you and try to identify the problem you have.

Cost you nothing, might save you some embarrassment or worse, a charge for a service visit that wasn’t needed.

  Photographs Of Damage

If you can post photographs of the damage or problem you are having this can be really helpful in allowing the technicians to see what the problem is.

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